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Troubleshooting Exchange Online (MS-220) Training

Course 8673

  • Duration: 3 days
  • Language: English
  • Level: Advanced

This course teaches you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online. In this course, you’ll troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.

Exchange Online Troubleshooting (MS-220) Training Delivery Methods

  • In-Person

  • Online

Exchange Online Troubleshooting (MS-220) Training Information

In this course, you will learn how to: 

Troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations. 

Training Prerequisites 

  • Experience with PowerShell and the Exchange PowerShell module.  
  • Significant experience deploying, managing, and troubleshooting Exchange environments. 

Certification Information 

This course can help you prepare for the following Microsoft role-based certification exam — Exam MS-220: Troubleshooting Microsoft Exchange Online    

Exchange Online Troubleshooting (MS-220) Training Outline

  • Troubleshoot problems with mail flow  
  • Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365  
  • Troubleshoot compliance and retention issues  
  • Troubleshoot encryption, auditing, and journaling  
  • Troubleshoot desktop Outlook clients  
  • Troubleshoot issues with mobile devices  
  • Troubleshoot Exchange Online configuration issues  
  • Troubleshoot hybrid and migration issues  
Get This Course $2,650 $2,355 For Team Prices Call: 888-843-8733

  • 3-day instructor-led training course 

  • Hands-On Labs  

  • Microsoft Official Content 

  • After-course coaching available 

#8673
  • Mar 22 - 24 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Apr 26 - 28 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • May 24 - 26 9:00 AM - 4:30 PM EDT
    New York or AnyWare
  • Jun 21 - 23 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Jul 26 - 28 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • Aug 23 - 25 9:00 AM - 4:30 PM EDT
    New York or AnyWare
  • Sep 20 - 22 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Oct 25 - 27 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • Nov 20 - 22 9:00 AM - 4:30 PM EST
    New York or AnyWare
  • Dec 20 - 22 9:00 AM - 4:30 PM EST
    Ottawa or AnyWare

Scroll to view additional course dates

  • 3-day instructor-led training course 

  • Hands-On Labs  

  • Microsoft Official Content 

  • After-course coaching available 

#8673
  • Mar 22 - 24 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Apr 26 - 28 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • May 24 - 26 9:00 AM - 4:30 PM EDT
    New York or AnyWare
  • Jun 21 - 23 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Jul 26 - 28 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • Aug 23 - 25 9:00 AM - 4:30 PM EDT
    New York or AnyWare
  • Sep 20 - 22 9:00 AM - 4:30 PM EDT
    Ottawa or AnyWare
  • Oct 25 - 27 9:00 AM - 4:30 PM EDT
    Herndon, VA or AnyWare
  • Nov 20 - 22 9:00 AM - 4:30 PM EST
    New York or AnyWare
  • Dec 20 - 22 9:00 AM - 4:30 PM EST
    Ottawa or AnyWare

Scroll to view additional course dates

  • Bring this or any training to your organization 

  • Full-scale program development 

  • Delivered when, where, and how you want it 

  • Blended learning models 

  • Tailored content 

  • Expert team coaching 

#8673
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Exchange Online Troubleshooting (MS-220) FAQs

Yes, this course will help prepare attendees for the Microsoft Exam MS-220: Troubleshooting Microsoft Exchange Online

Candidates for this certification are support engineers who identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services.

Candidates for this exam work with customers and other stakeholders to understand the details of any issues. They also interact with administrators and peers that work with other related technologies.

Candidates should have experience with PowerShell and the Exchange PowerShell module. The support engineer should also have significant experience deploying, managing, and troubleshooting Microsoft Exchange Online environments.

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