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CompTIA A+ Certification Exam Prep



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5 Days

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Start your IT career on the right foot with CompTIA A+ certification. Earning A+ certification demonstrates that you possess the skills necessary to support enterprise IT infrastructures. You’ll gain foundational knowledge of today’s most relevant technologies, so you can confidently conduct the tasks necessary to maintain your organization’s IT environment.

In addition to preparing for the CompTIA A+ Essentials (220-901) and Practical Application (220-902) exams — required for CompTIA A+ Certification — this training provides the skills to install, configure, and optimize personal computer hardware and operating systems. This course also includes a CompTIA A+ exam voucher, Exam Cram book, and access to Transcender test preparation materials.

You Will Learn How To

  • Prepare to pass the CompTIA A+ 220-901 and 220-902 certification exams
  • Apply tools and troubleshooting techniques for PCs and laptops
  • Configure and optimize personal computers and laptops
  • Evaluate Windows configuration and upgrading options

Important Course Information


  • At least six months of on-the-job experience in PC configuration and troubleshooting

Exam Information:

  • This course includes a voucher for the CompTIA A+ exam
  • Passing the CompTIA A+ Certification Exam meets the requirements for U.S. DoD Directive 8570.01 Technical Level-I

Certification Information:

Course Outline

  • A+ Exam Overview and Strategies
  • Purpose and benefits
  • Basic exam structure
  • Installing Personal Computer Components


  • Intel Core i3, i5, i7
  • AMD Athlon, Phenom
  • Clock circuits
  • Cache memory
  • 32 bit vs. 64 bit

Identifying motherboard components

  • CPU and Chipset
  • Flash BIOS ROM, UEFI
  • Memory slots: DIMM, SODIMM
  • Integrated I/O connectors

The power supply and display

  • Testing power supplies
  • Power supply connectors SATA, Molex
  • Display types: LCD, Plasma, OLED

Installing and expanding memory

  • RAM device types: SDRAM, DDR/DDR2/DDR3
  • Packaging formats: DIMM, SODIMM
  • Error checking: parity, nonparity, ECC
  • Dual-channel, Triple-channel

PC connection interfaces and custom PC configurations

  • Serial interfaces
  • Network interface cards
  • USB 2.0, 3.0
  • IEEE 1394/Firewire, Thunderbolt
  • Graphic workstations, Virtualization workstations

Data storage systems

  • Hard drive types: SATA, eSATA
  • Partitioning and formatting hard disks
  • Creating RAID Arrays
  • SSD and optical drives
  • Troubleshooting strategies for PCs

  • Initial troubleshooting steps
  • CMOS setup configuration
  • Diagnostic tools
  • Power-On Self Test (POST)
  • Mobile Devices

Configuring and troubleshooting laptops

  • Laptop components
  • Installing memory and hard drives
  • Power management and expansion options
  • Diagnosing common mobile device problems

Mobile device features

  • Mobile operating systems
  • iOS
  • Android
  • Mobile Hotspot and Tethering

Configuring and securing mobile devices

  • Wireless
  • E-mail configuration
  • Passcode locks
  • Remote wipes
  • Locator applications
  • Supporting Printers and Scanners

Installing and configuring printers and scanners

  • Impact
  • Inkjet
  • Laser printer components and printing process

Troubleshooting printer and scanner problems

  • Printer self test
  • Windows printing process
  • Printer drivers
  • Managing Windows Operating Systems

Windows architecture

  • Main system files: NTLDR, BCD, Bootmgr
  • File systems: FAT, ExFAT, FAT32, NTFS
  • Windows registry

Installing and upgrading Windows

  • Comparing Windows OS features
  • Installing service packs and device drivers

Managing, optimizing and troubleshooting

  • Windows command-line environment
  • Troubleshooting Windows problems with Task Manager
  • Troubleshooting Windows startup problems, BOOTREC
  • Windows Refresh/Restore/Reset
  • Other Operating Systems and Technologies

Mac OS and Linux best practices

  • Overview of Mac OS and Linux
  • Mac OS and Linux tools
  • Basic Linux commands

Client-side virtualization

  • Purpose of virtual machines
  • Hypervisor
  • Resource requirements

Cloud computing

  • Cloud computing models and types
  • Cloud computing features
  • Server roles
  • Fundamentals of Networking

Network cabling and protocols

  • UTP (CAT5, 5e, CAT6, CAT7), STP, Fiber
  • TCP/IP, IPv4, IPv6

Wireless networking

  • IEEE 802.11a, b, g, n, ac
  • Wireless security: WEP, WPA, WPA2
  • Installing and configuring a wireless access point

Internet connection technologies

  • LAN/WAN, ISDN, DSL, Cable, Satellite, wireless
  • Internet protocols and ports: HTTP, HTTPS, FTP

Troubleshooting network and Internet problems

  • TCP/IP settings: Gateway, subnet mask, DNS
  • Computer Security Best Practices

Ensuring physical security

  • Preventing unauthorized access
  • Hardware authentication devices

Detecting and fighting malware

  • Authentication technologies
  • Windows User Account Control
  • Best practices for malware detection and removal

Security best practices

  • Encryption
  • Data destruction and disposal methods
  • User access control
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Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

After-Course Computing Sandbox
You'll be given remote access to a preconfigured virtual machine for you to redo your hands-on exercises, develop/test new code, and experiment with the same software used in your course.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

This course is approved by CompTIA as CompTIA Authorized Quality Curriculum (CAQC) and helps you fully prepare for the CompTIA A+ Certification Exam. Read more ...

This course is approved by CompTIA for continuing education units (CEUs). For additional information and to confirm which courses are eligible towards your CompTIA certification, click here.

Earn 29 Credits from NASBA

This course qualifies for 29 CPE credits from the National Association of State Boards of Accountancy CPE program. NOTE: Only live, in-class attendance qualifies for NASBA CPEs. Read more ...

"The skills I learned in the Learning Tree CompTIA A+ certification course helped me improve my computer technician skills and prepare for the certification exam."

- S. Conaway, Associate Technician
General Dynamics IT

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