Influencing Skills Training: Getting Results without Direct Authority

Level: Foundation
RATING: 4.8/5 4.82/5 Based on 511 Reviews

Success and managerial effectiveness hinges on the use of influence at all levels of an organization. In this Influencing Skills training course, you learn how to apply influence strategies to gain commitment from others and foster collaboration. Through practice sessions, video simulations, self-assessments and role-playing activities, you acquire the specific skills, behaviors and attitudes to achieve desired results without relying on the use of direct authority.

Key Features of this Influencing Skills Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Apply influence strategies to gain commitment and foster collaboration
  • Gain buy-in by dynamically adjusting your approach to others
  • Achieve goals by enhancing trust and cooperation
  • Deal effectively with challenging behaviors to overcome resistance and inertia in others
  • Use knowledge and competence to influence others

Certifications/Credits:

PMI 16 PDU

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LIVE, INSTRUCTOR-LED

In Class & Live, Online Training

  • 3-day instructor-led training course
  • One-on-one after-course instructor coaching
  • Tuition can be paid later by invoice -OR- at the time of checkout by credit card
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Standard $2650

Government $2355

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PRODUCT #294

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In Class & Live, Online Training

  • Mar 6 - 8 ( 3 Days)
    9:00 AM - 4:30 PM EST
    Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

  • May 1 - 3 ( 3 Days)
    9:00 AM - 4:30 PM EDT
    New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Jun 12 - 14 ( 3 Days)
    9:00 AM - 4:30 PM EDT
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  • Jul 10 - 12 ( 3 Days)
    9:00 AM - 4:30 PM EDT
    Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • Sep 4 - 6 ( 3 Days)
    9:00 AM - 4:30 PM EDT
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  • Oct 30 - Nov 1 ( 3 Days)
    9:00 AM - 4:30 PM EDT
    New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Dec 11 - 13 ( 3 Days)
    9:00 AM - 4:30 PM EST
    Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

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Important Influencing Skills Course Information

Influencing Skills Course Outline

  • Defining Influence

    • Identifying the three critical elements
    • Building value with others
    • Working with resistance for positive outcomes
  • The Elements of Influence

    Five critical factors for influencing others

    • Applying the five factors: capability, perceived value, perceived value realization, perceived cost, perceived risk
    • Using an influence formula to guide your planning

    Achieving and maintaining commitment

    • Stating your desired results
    • Going beyond compliance
    • Creating collaboration

    Recognizing manipulation and taking positive action

    • Differentiating manipulation from influence
    • Gaining an agreement you can count on
  • Building Your Foundation

    Establishing and maintaining trust

    • Creating trust-based relationships
    • Maintaining ethics and integrity

    Developing rapport

    • Establishing immediate rapport
    • Applying techniques for building rapport

    Listening for multiple perspectives

    • Building active-listening habits
    • Tuning in rather than tuning out
  • Applying Six Major Influence Strategies

    Identifying strengths and limitations

    • Leveraging the advantages of each strategy
    • Creating your personal plan
    • Building and expanding your network
    • Negotiating for desired results

    Thinking strategically

    • Executing the most appropriate strategy
    • Avoiding pitfalls and traps
  • Expanding Your Power Base

    The six types of power

    • Referent
    • Information
    • Expert
    • Legitimate
    • Reward
    • Coercive
    • Extending your personal power

    Developing political intelligence

    • Navigating organizational politics
    • Strengthening working relationships
    • Adapting the way politics work according to cultural norms
    • Identifying and applying political strategies effectively

    Working with multiple perspectives

    • Transforming resistance and inertia in others
    • Adapting flexibly to influencing situations
  • Practicing Exemplary Leadership

    Implementing five leadership practices

    • Modeling the way
    • Inspiring a shared vision
    • Challenging the process
    • Enabling others to act
    • Encouraging the heart

    Developing your personal leadership plan

    • Assessing your leadership profile
    • Strategies for cultivating your leadership skills
    • Influencing a paradigm shift in others
  • Dealing with Challenging Behaviors

    Recognizing the interplay of perceptions

    • Managing the six challenging behaviors
    • Overcoming the tendency to take things personally

    Taking powerful actions

    • Identifying and applying deflection techniques
    • Developing remedies for difficult situations
    • Employing specific strategies for challenging behaviors
    • Converting confrontation into cooperation
  • Overcoming Resistance

    • Recognizing the many forms of resistance
    • Applying the four-step model for agreement

Team Training

Important Influencing Skills Course Information

Influencing Skills Course Outline

  • Defining Influence

    • Identifying the three critical elements
    • Building value with others
    • Working with resistance for positive outcomes
  • The Elements of Influence

    Five critical factors for influencing others

    • Applying the five factors: capability, perceived value, perceived value realization, perceived cost, perceived risk
    • Using an influence formula to guide your planning

    Achieving and maintaining commitment

    • Stating your desired results
    • Going beyond compliance
    • Creating collaboration

    Recognizing manipulation and taking positive action

    • Differentiating manipulation from influence
    • Gaining an agreement you can count on
  • Building Your Foundation

    Establishing and maintaining trust

    • Creating trust-based relationships
    • Maintaining ethics and integrity

    Developing rapport

    • Establishing immediate rapport
    • Applying techniques for building rapport

    Listening for multiple perspectives

    • Building active-listening habits
    • Tuning in rather than tuning out
  • Applying Six Major Influence Strategies

    Identifying strengths and limitations

    • Leveraging the advantages of each strategy
    • Creating your personal plan
    • Building and expanding your network
    • Negotiating for desired results

    Thinking strategically

    • Executing the most appropriate strategy
    • Avoiding pitfalls and traps
  • Expanding Your Power Base

    The six types of power

    • Referent
    • Information
    • Expert
    • Legitimate
    • Reward
    • Coercive
    • Extending your personal power

    Developing political intelligence

    • Navigating organizational politics
    • Strengthening working relationships
    • Adapting the way politics work according to cultural norms
    • Identifying and applying political strategies effectively

    Working with multiple perspectives

    • Transforming resistance and inertia in others
    • Adapting flexibly to influencing situations
  • Practicing Exemplary Leadership

    Implementing five leadership practices

    • Modeling the way
    • Inspiring a shared vision
    • Challenging the process
    • Enabling others to act
    • Encouraging the heart

    Developing your personal leadership plan

    • Assessing your leadership profile
    • Strategies for cultivating your leadership skills
    • Influencing a paradigm shift in others
  • Dealing with Challenging Behaviors

    Recognizing the interplay of perceptions

    • Managing the six challenging behaviors
    • Overcoming the tendency to take things personally

    Taking powerful actions

    • Identifying and applying deflection techniques
    • Developing remedies for difficult situations
    • Employing specific strategies for challenging behaviors
    • Converting confrontation into cooperation
  • Overcoming Resistance

    • Recognizing the many forms of resistance
    • Applying the four-step model for agreement

Influencing Skills Training FAQs

  • What are influencing skills?

    Influencing skills are strategies that gain commitment from others, foster collaboration, and acquire the specific competencies, behaviors, and attitudes necessary to achieve desired results without relying on the use of authority.

  • Can I learn influencing skills online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

  • Can I earn Professional Development Units for the Influence Skills: Getting Results without Direct Authority course?

    Yes, you can receive PDUs from Influence Skills: Getting Results without Direct Authority course.

    To find out how many PDUs you can receive, check out the PMI Q&A List ›

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