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Leadership and Professional Development









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Influence Skills: Getting Results without Direct Authority

COURSE TYPE

Foundation

Course Number

294

Duration

4 Days

Enroll

About This Course: Through practice sessions, video simulations and role-playing activities, you acquire the specific skills, behaviors and attitudes necessary to achieve desired results without relying on the use of authority. You also learn to enhance your listening skills to avoid common misunderstandings.

You Will Learn How To

  • Apply influence strategies to gain commitment and foster collaboration
  • Dynamically adjust your approach to others to gain buy-in
  • Achieve goals by enhancing trust and cooperation
  • Deal effectively with challenging behaviors to overcome resistance and inertia in others
  • Use knowledge and competence to influence others

Course Outline

  • Defining Influence
  • Identifying the three critical elements
  • Building value with others
  • Working with resistance for positive outcomes
  • The Elements of Influence

Five critical factors for influencing others

  • Applying the five factors: capability, perceived value, perceived value realization, perceived cost, perceived risk
  • Using an influence formula to guide your planning

Achieving and maintaining commitment

  • Stating your desired results
  • Going beyond compliance
  • Creating collaboration

Recognizing manipulation and taking positive action

  • Differentiating manipulation from influence
  • Gaining an agreement you can count on
  • Building Your Foundation

Establishing and maintaining trust

  • Creating trust-based relationships
  • Maintaining ethics and integrity

Developing rapport

  • Establishing immediate rapport
  • Applying techniques for building rapport

Listening for multiple perspectives

  • Building active-listening habits
  • Tuning in rather than tuning out
  • Applying Six Major Influence Strategies

Identifying strengths and limitations

  • Leveraging the advantages of each strategy
  • Creating your personal plan
  • Building and expanding your network
  • Negotiating for desired results

Thinking strategically

  • Executing the most appropriate strategy
  • Avoiding pitfalls and traps
  • Expanding Your Power Base

The six types of power

  • Referent
  • Information
  • Expert
  • Legitimate
  • Reward
  • Coercive
  • Extending your personal power

Developing political intelligence

  • Navigating organizational politics
  • Strengthening working relationships
  • Adapting the way politics work according to cultural norms
  • Identifying and applying political strategies effectively

Working with multiple perspectives

  • Transforming resistance and inertia in others
  • Adapting flexibly to influencing situations
  • Practicing Exemplary Leadership

Implementing five leadership practices

  • Modeling the way
  • Inspiring a shared vision
  • Challenging the process
  • Enabling others to act
  • Encouraging the heart

Developing your personal leadership plan

  • Assessing your leadership profile
  • Strategies for cultivating your leadership skills
  • Influencing a paradigm shift in others
  • Dealing with Challenging Behaviors

Recognizing the interplay of perceptions

  • Managing the six challenging behaviors
  • Overcoming the tendency to take things personally

Taking powerful actions

  • Identifying and applying deflection techniques
  • Developing remedies for difficult situations
  • Employing specific strategies for challenging behaviors
  • Converting confrontation into cooperation
  • Overcoming Resistance
  • Recognizing the many forms of resistance
  • Applying the four-step model for agreement
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Jan 17 - 20 Herndon, VA/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Feb 7 - 10 Alexandria, VA/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Feb 21 - 24 Ottawa/AnyWare Enroll Now

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In-Class

Mar 14 - 17 Rockville, MD/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Mar 28 - 31 Toronto/AnyWare Enroll Now

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In-Class

Apr 10 - 13 AnyWare Enroll Now

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Apr 25 - 28 New York/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Jul 11 - 14 Herndon, VA/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Jul 18 - 21 Toronto/AnyWare Enroll Now

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In-Class

Aug 1 - 4 AnyWare Enroll Now

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Live, Online via AnyWare

Aug 8 - 11 Alexandria, VA/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Aug 22 - 25 Ottawa/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Sep 12 - 15 New York/AnyWare Enroll Now

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In-Class

Sep 19 - 22 Rockville, MD/AnyWare Enroll Now

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Live, Online via AnyWare
In-Class

Oct 3 - 6 Toronto/AnyWare Enroll Now

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In-Class

Guaranteed to Run

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Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here

Tuition

Standard

$2990

Government

$2659

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Questions

Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm


FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 23 Credits from NASBA

This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 23 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 15 PDUs
Leadership : 6 PDUs
Business & Strategic : 2 PDUs

Read more ...

“The influence skills course was perfect for my new role. The hands-on activities provided ideas on what motivates people, with specific techniques to appeal to different types of people.”

- A. Prasad, Technology Operations Lead
Kaiser Permanente

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