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Management Skills



Course Number



3 Days

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Managing in today’s fast paced, constantly changing environment requires key skills and behaviors to achieve success. In this training course, gain management skills and leadership competencies relevant for today’s challenges. Learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity to individuals and teams.

You Will Learn How To

  • Respond to today’s complexity with an adaptive approach to management
  • Apply a new management mindset to inspire staff and deliver value/li>
  • Enhance your leadership abilities by leveraging your emotional awareness
  • Employ effective delegation to train, empower, and raise levels of accountability
  • Engage your staff through effective communication and a culture of inclusion
  • Build effective teams able to accommodate real-world challenges

Course Outline

  • The Challenge of IT Management
  • Transitioning into management with a new management identity
  • Adopting best practices for an IT environment
  • Fostering a culture of inclusion in a world of diversity
  • Developing Management Excellence
  • Explaining the manager’s need for new concepts of management
  • Building managerial competencies
  • Applying modern leadership styles that provide value
  • Managing with Multiple Intelligences
  • Gaining knowledge and insight from the discipline of multiple intelligences
  • Leveraging emotional awareness to augment your personal leadership style

Engaging and controlling your emotions

  • Empowering your staff for increased success and long-term growth
  • Leading by example
  • Delegating for Empowerment

Cultivating commitment and accountability

  • Inspiring collaborative partnerships
  • Working with the strengths of your staff

Following a proven step-by-step process

  • Planning your delegation and defining the task
  • Assigning the task to individuals or teams
  • Determining tracking and follow-up
  • Negotiating shared expectations
  • Setting ground rules within your team
  • Facilitating Success for IT Teams

Leveraging team synergy

  • Creating a team state of mind
  • Facilitating team-building activities

Enhancing team communication

  • Harnessing the power of dynamic and diverse teams
  • Cutting across organizational units, time zones and geographic boundaries
  • Overcoming the hidden overhead of separation
  • Reinforcing and Redirecting Performance through Coaching

Managing day-to-day performance

  • Selecting suitable performance measures that work in a technical environment
  • Applying a continuous appraisal approach
  • Strengthening performance by integrating coaching and appraisal techniques

Minimizing disruptions in the workplace

  • Recognizing and addressing ineffective performance
  • Employing constructive feedback as a means of focusing positive behaviors
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2650   Government: $2355

Jan 23 - 25 ( 3 Days)
9:00 AM - 4:30 PM EST
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Apr 3 - 5 ( 3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Jun 5 - 7 ( 3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Jul 17 - 19 ( 3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Sep 4 - 6 ( 3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Dec 4 - 6 ( 3 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click Here »

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Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 Credits from NASBA

This course qualifies for 17 CPE credits from the National Association of State Boards of Accountancy CPE program. NOTE: Only live, in-class attendance qualifies for NASBA CPEs. Read more ...

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Leadership : 1 PDUs
Leadership : 12 PDUs
Business & Strategic : 4 PDUs

Read more ...

“My management course was excellent—my objectives were achieved. The instructor was great with an in-depth knowledge of the subject.”

- E. Yembra, Finance Director

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