Employing nonverbal skills for greater impact
- Preparing and knowing when to stop
- Communicating with more than words
- Interpreting body language
Crafting compelling messages
- Simplifying and strengthening the message
- Packaging messages to achieve desired outcomes
- Asking "What's the point?"
Exploring communication styles
- Discovering your communication style
- Identifying how others communicate
- Flexing your style
Rallying your team
- Storytelling to connect with others
- Communicating with emotional intelligence
- Working appropriately with reasoning and logic
- Linking your message to core motivations
- Drawing successfully on emotional appeal