Emotional Intelligence Training

Course 3411

  • Duration: 3 days
  • Language: English
  • 17 NASBA CPE Credits (live, in-class training only)
  • 17 PMI PDUs
  • Level: Intermediate
Get This Course $1,950
  • Library of on-demand Business Professional courses
  • 3-day instructor-led training course
  • 1-day instructor-led training course
  • Action plan included
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included
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  • Sep 19 9:00 AM - 4:30 PM EDT
    AnyWare
  • Dec 6 9:00 AM - 4:30 PM EST
    AnyWare
  • Mar 28 9:00 AM - 4:30 PM EDT
    AnyWare
  • Jun 20 9:00 AM - 4:30 PM EDT
    AnyWare

The most effective and successful leaders in organizations today have a high level of emotional intelligence, also referred to as Emotional Quotient (EQ). Through self-management tools and techniques, this Emotional Intelligence training course provides you with the strategies to manage your emotions, respond usefully to the emotions of others, and improve personal effectiveness and team performance.

Attend this Emotional Intelligence course in one of three formats - live, instructor-led, on-demand or a blended on-demand/instructor-led version.

View the Leadership & Professional Development Learning Path to determine your learning journey ›

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      Once payment is received, you will receive details for your Unlimited Access Training Bundle via email. At that time, you may call or email our customer service team for assistance in enrolling in the event date of your choice.

      Emotional Intelligence Training Delivery Methods

      • Choose from on-demand and instructor-led blended learning options
      • Exclusive LinkedIn group membership for peer and SME community support

      Emotional Intelligence Training Course Benefits

      • Develop greater self-awareness and strengthen your leadership
      • Apply four core emotional intelligence competencies for achieving results
      • Demonstrate the attributes of an emotionally intelligent leader
      • Respond to difficult people by inspiring and fostering respect
      • Build and maintain an emotionally intelligent team

      Emotional Intelligence Instructor-Led Training Outline

      Establishing a common definition of EQ

      • EQ - a measure of one's emotional intelligence
      • Exploring intelligence as a multi-dimensional model

      The benefits of EQ in the workplace

      • Assessing your individual EQ baseline
      • Applying EQ to become a more authentic leader

      Expanding self-awareness

      • Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
      • The impact of head, heart and guts on behavior
      • 10 self-awareness strategies

      The value of the EQ Competency Model

      • Evaluating a proven emotional competency model
      • The core competencies: self-awareness, self-management, social awareness and relationship management

      Appraising and interpreting your EQ

      • Outlining your personal profile
      • Determining your strengths and areas for development

      Recognizing and affirming your emotions

      • Benefiting from being honest and open with yourself
      • Expanding your behavioral repertoire for personal effectiveness
      • Emphasizing the importance of personal congruency
      • Increasing the range of your emotional vocabulary

      Developing personal authenticity

      • Demonstrating authentic leadership through your actions
      • Balancing personal effectiveness through greater control and flexibility of your emotional responses

      Applying EQ best practices

      • Differentiating between managers and leaders
      • Gaining insight into your leadership courage
      • Consciously thinking as a leader

      Taking control of your negative self-talk

      • 10 self-management strategies
      • Banishing self-disempowering words
      • Reframing ineffective language
      • Disputing unhelpful thought processes

      Reading the emotional landscape

      • Recognizing and valuing the emotions of others
      • Expressing authentic thoughts and feelings
      • Reflecting and paraphrasing for effective listening

      Creating a productive team environment

      • Practicing self-disclosure to improve relationships
      • Applying the Johari Window framework
      • Leveraging active listening techniques
      • Responding thoughtfully to difficult people

      Facilitating effective communication

      • Applying strategies for managing relationships
      • Creating a positive emotional landscape
      • Actively engaging the emotions of others
      • Matching your words with your body language

      Building strong teamwork

      • Establishing group norms that bring out the best in teams
      • Constructively managing your workplace anger
      • Facilitating emotional honesty and trust

      Balancing individual team member roles

      • Handling strong emotional reactions
      • Motivating others through authentic leadership
      • Fostering employee engagement and morale

      Practicing emotionally intelligent leadership

      • Creating the climate for performance excellence
      • Acting on personal insights and breakthroughs
      • Adopting effective leadership behaviors and attitudes
      • Exemplifying emotional self-control
      • Moving forward with your EQ plan

      On-Demand Training Content

      • A Four Step Process to Website Success
      • BizPro Fire Talks
      • Business for Technologists (B4T)
      • Career Development
      • Consultative Sales
      • Emerging Technologies
      • Executive Strategy
      • Leading Technology Teams
      • Management by Strengths
      • Managing a Compliance Engagement
      • Meeting Starters
      • Millennials
      • Professional Development
      • Professional Growth
      • The Five Unconventional Pillars of Effective Marketing
      • Working in and Leading Virtual Teams
      • Leadership Essentials

      On-Demand Training Outline

      • A Four Step Process to Website Success
      • BizPro Fire Talks
      • Business for Technologists (B4T)
      • Career Development
      • Consultative Sales
      • Emerging Technologies
      • Executive Strategy
      • Leading Technology Teams
      • Management by Strengths
      • Managing a Compliance Engagement
      • Meeting Starters
      • Millennials
      • Professional Development
      • Professional Growth
      • The Five Unconventional Pillars of Effective Marketing
      • Working in and Leading Virtual Teams
      • Leadership Essentials

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    Course FAQs

    No specific experience is required.

    No. While many of the same points are covered, taking the instructor-led Emotional Intelligence course provides the deepest dive into that topic. This offering is intended for those who wish to gain a broad knowledge of the topics described in the course outline above - including emotional intelligence.

    Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.

    An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrollment period.

      Once you are enrolled in the program, specific details and dates will be sent to you.

      Once payment is received, you will receive details for your Unlimited Access Training Bundle via email. At that time, you may call or email our customer service team for assistance in enrolling in the event date of your choice.

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