Cisco Collaboration Training (CLFNDU v1.1)

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

CLFNDU Course Delivery Methods

• In-Person

• Online

CLFNDU Course Course Benefits

Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment modelConfigure and modify required parameters in Cisco Unified Communications Manager (CM)including service activation, enterprise parameters, CM groups, time settings, and device poolDeploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CMDescribe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setupManage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policyConfigure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route PatternsConfigure Class of Control on Cisco Unified CM to control which devices and lines have access to servicesConfigure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groupsDeploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN networkManage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gatewaysDescribe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CMDescribe additional considerations for deploying video endpoints in Cisco Unified CMDescribe the integration of Cisco Unity® with Cisco Unified CM and the default call handler