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Impact mapping is a strategic, collaborative planning technique that, through visualization, surfaces the hidden assumptions, interpretations and intentions that often derail a product development effort. By focussing first on required business outcomes and then drilling down to deliverables, impact maps provide a focus for informed discussion and decision-making about which products/projects/features to prioritize. Impact maps facilitate collaboration between senior decision-makers in the business, customers and technical developers; support definition of fitness-for-purpose through identifying required changes in actors’ behavior, together with the metrics to measure them; help manage road-maps by focusing on business outcomes rather than pre-set scope limits. In this course you learn how to create, as well as use, impact maps.
Preparing the impact map
Drawing impact maps
Course Tuition Includes:
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm
FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will: