Influencing Skills Training: Getting Results Without Direct Authority

Course 294

  • Duration: 2 days
  • Language: English
  • 16 NASBA CPE Credits (live, in-class training only)
  • 17 PMI PDUs
  • 8 DevOps Institute Continuing Education Units
  • Level: Foundation

In this Influencing Skills Training course, you will learn how to apply influence strategies in a corporate environment to gain commitment from others, foster collaboration, and achieve desired results without relying on direct authority.

Influencing Skills Training Delivery Methods

  • In-Person

  • Online

Influencing Skills Training Information

  • Apply influence strategies to gain commitment and foster collaboration
  • Adjust your approach to others dynamically to win their attention and trust
  • Achieve goals by enhancing trust and cooperation
  • Effectively handle challenging behaviors to overcome resistance and inertia in others
  • Use knowledge and competence to influence others
  • Continue learning and face new challenges with after-course one-on-one instructor coaching

Prerequisites

None.

Influencing Skills Training Outline

In this module, you will learn how to: 

  • Identify the three critical elements for creating influence 
  • Build value with others to support your initiatives and adopt your ideas  
  • Work with resistance for positive outcomes 

In this module, you will learn how to: 

  • Operate with ethics and integrity 
  • Understand the core elements of professional excellence 
  • Recognize the source of your professional power and further develop it 
  • Adapt a proactive approach to strengthening your influence over others

In this module, you will learn how to:  

  • Establish and maintain trust-based relationships  
  • Maintain ethics and integrity in your work and beyond 
  • Establish and maintain rapport with others 
  • Foster active-listening habits

In this module, you will learn how to:  

  • Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity 
  • Avoid the pitfalls and traps of each principle

In this module, you will learn how to: 

  • Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive  
  • Navigate and adapt to organizational politics  
  • Identify and apply political strategies effectively  
  • Transform resistance and inertia in others

In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices: 

  • Modeling the way 
  • Inspiring a shared vision 
  • Challenging the process 
  • Enabling others to act 
  • Encouraging the heart

In this module, you will learn how to: 

  • Manage the six challenging behavior types  
  • Avoid taking things personally  
  • Identify and apply the right deflection techniques for contextual history 
  • Defuse conflict situations 
  • Convert confrontation into cooperation

In this module, you will learn how to: 

  • Recognize the many forms of resistance 
  • Apply the four-step model for agreement

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Influencing Skills Training FAQs

Influencing skills are strategies that gain commitment from others, foster collaboration, and acquire the specific competencies, behaviors, and attitudes necessary to achieve desired results without relying on the use of authority.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Yes, you can receive PDUs from Influence Skills: Getting Results without Direct Authority course.

To find out how many PDUs you can receive, check out the PMI Q&A List ›

Yes, this course is eligible for 8 DevOps Institute Continuing Education Units. Learning Tree offers a variety of DOI CEU-eligible training to help you maintain your certification. View the list of DOI CEU-eligible training courses.

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