ITIL (Version 5) adoption can create significant value, but only when implemented with clarity and discipline. Join ITIL Master Hitesh Patel as he outlines the five most common mistakes organizations make when adopting ITIL (Version 5), based on real-world experience. This practical session will help you avoid costly missteps, protect credibility, and move forward with confidence, followed by an extended live Q&A to address your organization’s specific challenges.
You Will Learn How To:
- Recognize the most common pitfalls in ITIL (Version 5) adoption
- Understand why ITIL initiatives stall or fail
- Apply practical steps to prevent misalignment and resistance
- Avoid over-complicating process design
- Build a sustainable approach to ITIL (Version 5) implementation
[Webinar 5387]
ITIL® (Version 5) Adoption Mistakes Webinar FAQs
- ITSM and Service Management Leaders
- IT Transformation and Change Managers
- Process Owners (Incident, Problem, Change, etc.)
- IT Governance and Compliance Professionals
- ITIL 4 Practitioners planning to transition
- Executives overseeing IT service modernization initiatives
Please visit the following course pages and resources to learn more:
Hitesh Patel
Hitesh Patel has over 20 years of experience in transformational change and essential best practices for organizations. Hitesh has delivered over 70 successful best practice transformations, which have included addressing key challenges surrounding organizational strategy, leadership and people, processes and service relationships. One of his biggest achievements include supporting one of the worlds largest security clients to become strategically positioned in a changing market space and leading initiatives in quantifying the true VOI on a regular annual spend of £275m in support and delivery services. As Learning Tree ITIL Curriculum Dean, Instructor, and Author, Hitesh works with clients across EMEA, Asia, North and South America and has developed and delivered programs on a wide array of service management topics by working with customers to design and tailor solutions that enable attendees to access practical tools and approaches to common issues and problems faced.