ITIL® 4 Practitioner: Incident Management Training

This ITIL® 4 Foundation Training course is designed to improve service management & prepares you to pass the ITIL 4 Foundation Certification exam.

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Master the ITIL Service Desk practice, the single point of contact for all users. Learn about service management, incident resolution, and more.

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This ITIL® 4 course focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services.

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