Course 7312
This ITIL® Foundation (Version 5) Exam Prep Toolkit is designed for professionals who want to adopt ITIL to improve service management. You will gain the knowledge needed to pass the ITIL Foundation (Version 5) Certification exam, learn about the end-to-end IT/digital operating model, and use the ITIL model to create, deliver, and continuously improve tech-enabled products and services.
You will also explore the service value chain and IT service management practices, identify opportunities to develop IT practices using ITIL guidelines and recognize the importance of IT and business integration.
On-Demand
Enterprise Solutions Available
This ITIL® Foundation (Version 5) Exam Prep Toolkit includes:
In this ITIL Foundation (Version 5) Exam Prep Toolkit, you will learn the following:
Prerequisites:
None
Service Management Overview
Service Relationships
The ITIL Service Value System
Governance
The ITIL Guiding Principles
Value Chain Activities and Management Practices
Value Streams
Continual Improvement
The Four Dimensions
Integrating with PRINCE2 and DevOps
ITIL and AI
ITIL (Version 5) Flashcards
ITIL (Version 5) Final Practice Exam
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Once you have purchased this course, you will be provided an email with details about how to login to My Learning Tree. The ITIL Foundation (Version 5) Exam Prep Toolkit will display in the Active Training Benefits section. Click Start to begin this course.
This content includes multiple interactive elements including a few videos but is primarily text based.
The ITIL Foundation (Version 5) exam simulator is based on a bank of more than 320 questions written by ITIL subject matter experts. You can take a 50-question practice exam multiple times and be presented with new questions each time.
To earn this certificate, you must:
There is no time allocation assigned to this course. However, we estimate that it will take 2 - 4 hours to complete the course.
The cost of the ITIL Foundation (Version 5) certification exam is over $400 when purchased through a testing center, but the exam is included as part of your course tuition.
When you are ready to sit for your exam, contact Learning Tree customer service at UScustomerservice@learningtree.com to get your free exam voucher and additional materials from PeopleCert.
