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Leadership and Professional Development









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Emotional Intelligence: Achieving Leadership Success

COURSE TYPE

Practitioner

Course Number

3411

Duration

3 Days

Enroll

About This Course: You learn to become emotionally smart in ways that generate trust, team efficacy and personal satisfaction. You learn to build strong relationships and emotionally intelligent teams. You also develop a plan for leading by example and inspiring excellence in others.

You Will Learn How To

  • Develop greater self-awareness and strengthen your leadership
  • Apply four core emotional intelligence skills for achieving results
  • Identify your emotional strengths and areas for development
  • Demonstrate the attributes of an emotionally intelligent leader
  • Respond to difficult people by inspiring and fostering respect
  • Build and maintain an emotionally intelligent team

Course Outline

  • The Basics of Emotional Intelligence

Establishing a common definition of EQ

  • EQ - a measure of one's emotional intelligence
  • Exploring intelligence as a multi-dimensional model

The benefits of EQ in the workplace

  • Assessing your individual EQ baseline
  • Applying EQ to become a more authentic leader
  • Self-Awareness: The Key to Emotional Intelligence

Expanding self-awareness

  • Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
  • The impact of head, heart and guts on behavior
  • 10 self-awareness strategies

The value of the EQ Competency Model

  • Evaluating a proven emotional competency model
  • The core competencies: self-awareness, self-management, social awareness and relationship management

Appraising and interpreting your EQ

  • Outlining your personal profile
  • Determining your strengths and areas for development
  • The Competent Self-Manager

Recognizing and affirming your emotions

  • Benefiting from being honest and open with yourself
  • Expanding your behavioral repertoire for personal effectiveness
  • Emphasizing the importance of personal congruency
  • Increasing the range of your emotional vocabulary

Developing personal authenticity

  • Demonstrating authentic leadership through your actions
  • Balancing personal effectiveness through greater control and flexibility of your emotional responses
  • Leading With Courage

Applying EQ best practices

  • Differentiating between managers and leaders
  • Gaining insight into your leadership courage
  • Consciously thinking as a leader

Taking control of your negative self-talk

  • 10 self-management strategies
  • Banishing self-disempowering words
  • Reframing ineffective language
  • Disputing unhelpful thought processes
  • Interpersonal Effectiveness: Social Awareness and Relationship Management

Reading the emotional landscape

  • Recognizing and valuing the emotions of others
  • Expressing authentic thoughts and feelings
  • Reflecting and paraphrasing for effective listening

Creating a productive team environment

  • Practicing self-disclosure to improve relationships
  • Applying the Johari Window framework
  • Leveraging active listening techniques
  • Responding thoughtfully to difficult people

Facilitating effective communication

  • Applying strategies for managing relationships
  • Creating a positive emotional landscape
  • Actively engaging the emotions of others
  • Matching your words with your body language
  • Building an Emotionally Intelligent Team

Building strong teamwork

  • Establishing group norms that bring out the best in teams
  • Constructively managing your workplace anger
  • Facilitating emotional honesty and trust

Balancing individual team member roles

  • Handling strong emotional reactions
  • Motivating others through authentic leadership
  • Fostering employee engagement and morale
  • Applying Emotional Intelligence

Practicing emotionally intelligent leadership

  • Creating the climate for performance excellence
  • Acting on personal insights and breakthroughs
  • Adopting effective leadership behaviors and attitudes
  • Exemplifying emotional self-control
  • Moving forward with your EQ plan
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Nov 2 - 4 New York/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Nov 23 - 25 Ottawa/AnyWare Enroll Now

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In-Class

Dec 14 - 16 Toronto/AnyWare Enroll Now

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In-Class

Feb 1 - 3 Rockville, MD/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Feb 8 - 10 Toronto/AnyWare Enroll Now

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In-Class

Feb 22 - 24 Ottawa/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Mar 29 - 31 Herndon, VA/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

May 3 - 5 New York/AnyWare Enroll Now

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In-Class

May 31 - Jun 2 AnyWare Enroll Now

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Live, Online via Anyware

Aug 2 - 4 Rockville, MD/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Aug 16 - 18 Toronto/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Aug 30 - Sep 1 Ottawa/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Sep 13 - 15 Herndon, VA/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Guaranteed to Run

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Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here

Tuition

Standard

$2650

Government

$2355

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Questions

Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm


FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 Credits from NASBA

This course qualifies for 17 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 17 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 3 PDUs
Leadership : 11 PDUs
Business & Strategic : 3 PDUs

Read more ...

“The Emotional Intelligence course gave me tools to prepare for negotiations. This has helped me to recognize situations where more planning could have been done up front to improve the outcome of a meeting as well as the ability to prepare successfully for my own meetings.”

- L. Renouf, Global Pricing Manager
Infineum

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