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Project Management

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Program Management: Essential Skills for Your Program Success



Course Number



4 Days

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Developed by expert program managers — and based on approaches consistent with organizations such as GAO, OMB, and other project and program management disciplines — this training course covers key factors for delivering programs. Through realistic scenarios, you learn how to develop a business case, align program requirements with organizational objectives, execute a program roadmap, establish a governance framework, and manage stakeholders.

Co-authors Richard A. Spires and Hamid Aougab discuss the need for effective program management. WATCH THE VIDEO:

You Will Learn How To

  • Apply program management best practices
  • Align programs with organizational strategy
  • Establish and execute the program roadmap
  • Set up proper governance structure
  • Apply leadership skills and competencies

Important Course Information

Recommended Experience:

  • Attendees should have experience managing multiple projects

Course Outline

  • What is Program Management?
  • Distinguishing between a project and a program
  • Defining programs, projects, and portfolios
  • Clarifying the roles of the project and program managers
  • Setting up a Program Management Office (PMO)
  • Aligning Programs and Organizational Strategy

Organizational strategy

  • Developing a vision, goals, and objectives
  • Assessing the maturity of the organizational strategy

Enterprise architecture

  • Defining the business, data, application, and technology architectures
  • Describing the organizational portfolio

Defining the current “as-is” and future “to-be” states

  • Assessing the “as-is” and future “to-be” states
  • Determining which parts of the current state can be used
  • Specifying required changes to existing systems and processes
  • Establishing required new systems and retirement of systems
  • Avoiding the “shelfware” syndrome
  • Aligning program requirements with EA
  • The Program Business Case

Creating a defendable program business case

  • Structuring a business case
  • Using a process and a template

Financial Analysis

  • Determining costs and benefits
  • Applying financial tools

Risks and opportunities

  • Identifying risks and opportunities
  • Analyzing risks and prioritizing initiatives
  • Establishing the Program Roadmap

Program scope

  • Defining program scope
  • Developing the program Work Breakdown Structure (WBS)
  • Program roadmap

    • Establishing program components
    • Selecting major milestones
    • Developing the roadmap

    Program management plan

    • Estimating the program costs
    • Developing subsidiary plans
    • Determining resources
    • Generating an acquisition strategy
    • Developing a program transition plan

    Managing the Benefits

    • Identifying program benefits
    • Planning benefit realization
    • Delivering program benefits
    • Reviewing and optimizing benefits realization
    • Transitioning and sustaining benefits
    • Program Governance and Stakeholder Engagement

    Program governance

    • Establishing the proper governance structure
    • Distinguishing program, portfolio and organizational governance
    • Defining the decision-making authority
    • Implementing a program governance

    Stakeholder engagement

    • Identifying program stakeholders
    • Creating stakeholder profiles
    • Generating a stakeholders register
    • Planning stakeholder engagement
    • Developing a program communications plan
    • Establishing the program management team
    • Program Monitoring

    Program dashboard

    • Designing the dashboard to assess program health
    • Establishing dashboard utilization and updates


    • Identifying necessary metrics
    • Selecting source of metrics
    • Assessing metrics benefits vs. costs


    • Identifying and classify program risks and opportunities
    • Assessing program risks probabilities and impacts
    • Selecting risks for the dashboard

    Monitor and Control

    • Identifying issues
    • Assessing program health
    • Leading a Program

    Leadership skills

    • Setting the vision
    • Protecting the team
    • Dealing with adversity
    • Understanding and working with stakeholder expectations

    Management skills

    • Establishing and following the processes
    • Selecting the right people for the right roles
    • Mentoring and support
    • Negotiating for resources


    • Communicating effectively with staff at all levels
    • Driving proper communications between project teams
    • Ensuring proper communications with all stakeholders
    Show complete outline
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    Course Schedule

    Attend this live, instructor-led course In-Class or Online via AnyWare.

    Hassle-Free Enrollment: No advance payment required.
    Tuition due 30 days after your course.

    Jul 18 - 21 Herndon, VA/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Sep 19 - 22 Rockville, MD/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Oct 24 - 27 Herndon, VA/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Nov 14 - 17 New York/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Dec 5 - 8 Rockville, MD/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Apr 10 - 13 Herndon, VA/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    May 8 - 11 New York/AnyWare Enroll Now

    How would you like to attend?

    Live, Online via AnyWare

    Guaranteed to Run

    Bring this Course to Your Organization and Train Your Entire Team
    For more information, call 1-888-843-8733 or click here






    Course Tuition Includes:

    After-Course Instructor Coaching
    When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

    Free Course Exam
    You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."



    Call 1-888-843-8733 or click here »

    An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
    which you or your organization may be entitled.

    Training Hours

    Standard Course Hours: 9:00 am – 4:30 pm
    *Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

    FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
    By successfully completing your FREE online course exam, you will:

    • Have a record of your growth and learning results.
    • Bring proof of your progress back to your organization
    • Earn credits toward industry certifications (if applicable)

    Enhance Your Credentials with Professional Certification

    Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

    Earn 23 Credits from NASBA

    This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

    Earn 23 PDUs

    PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
    and PMBOK are marks of the Project Management Institute, Inc.

    This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

    Technical : 8 PDUs
    Business & Strategic : 9.5 PDUs
    Leadership : 5.5 PDUs

    Read more ...

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