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Gain the foundational knowledge and skills to implement, optimize, and manage IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide the foundational knowledge needed to pass the ITIL Release, Control and Validation certification exam, and four credits towards your ITIL Expert certification.
Change management
Service Asset and Configuration Management (SACM)
Service Validation and Testing (SVT)
Release and Deployment Management (RDM)
Analyzing how service requests should be handled
Evaluating services against target performance in the context of change
Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $3190 Government: $2833
May 7 - 11
(5 Days)
9:00 AM - 5:00 PM EDT
Online (AnyWare)
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Jul 9 - 13
(5 Days)
9:00 AM - 5:00 PM EDT
Toronto / Online (AnyWare)
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Aug 13 - 17
(5 Days)
9:00 AM - 5:00 PM EDT
Rockville, MD / Online (AnyWare)
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Sep 10 - 14
(5 Days)
9:00 AM - 5:00 PM EDT
Alexandria, VA / Online (AnyWare)
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Jan 7 - 11
(5 Days)
9:00 AM - 5:00 PM EST
Toronto / Online (AnyWare)
Reserve Your Seat
Feb 11 - 15
(5 Days)
9:00 AM - 5:00 PM EST
Rockville, MD / Online (AnyWare)
Reserve Your Seat
Mar 11 - 15
(5 Days)
9:00 AM - 5:00 PM EDT
Alexandria, VA / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click Here »
$3190
$2833
Course Tuition Includes:
Days 1 - 4 Course Hours:
9:00 a.m. - 5:00 p.m.
Two 15-minute breaks
60-minute lunch
Day 5 Course Hours:
9:00 a.m. - 4:00 p.m.
Two 15-minute breaks
60-minute lunch
Free Course Exam*:
2:30 p.m. - 4:00 p.m.
*All AnyWare remote attendees participating in an ITIL course will have the opportunity to take their ITIL exam through an authorized PEOPLECERT service. ProctorU is an online testing site which allows you to schedule your ITIL exam 24/7. Please ensure you have acquired a webcam in advance of scheduling If you have any questions please call us at 1-888-THE-TREE (843-8733).
Both Learning Tree and this course have been accredited by PEOPLECERT. As an Accredited Training Organization (ATO), Learning Tree and its trainers have been approved to deliver this course and invigilate ITIL exams. PEOPLECERT is responsible for providing the examination papers, and marking and notifying Learning Tree of the results. The five ITIL core manuals are part of a suite of guidance owned by AXELOS Limited aimed at helping organizations and individuals manage their projects, programs, and services.
ITIL® is a registered trade mark of AXELOS Limited.
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Learning Tree's comprehensive ITIL training provides a complete pathway for you to achieve ITIL certification. Read more ...
Earn 30 Credits from NASBA
This course qualifies for 30 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...
Earn 30 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 30 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Business & Strategic : 30 PDUs