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Management Skills for an IT Environment

COURSE TYPE

Foundation

Course Number

906

Duration

3 Days

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Managing in an IT environment can greatly differ from traditional management practices, which means IT managers need to possess key skills and behaviors to get the most from their technical staff. In this training course, you learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity to individuals and teams working in an IT environment.

You Will Learn How To

  • Lead technical staff to excellence with vision, effective communication, and clear delegation
  • Leverage emotion to optimize communication and performance
  • Motivate and empower technical professionals
  • Delegate to focus the strengths of IT teams and build accountability
  • Reinforce performance with a shared vision

Course Outline

  • The Challenge of IT Management
  • Defining relevant success factors based on customer requirements
  • Adopting best practices for an IT environment
  • Performing stakeholder analysis
  • Identifying interdependencies and expectations
  • Developing Management Excellence

A new management identity

  • Transitioning from a technical expert to a manager
  • Balancing leadership and administration
  • Managing technical specialists

Personalizing your management style

  • Applying the Mintsberg action-based model
  • Aligning your management approach to the model
  • The top 10 management roles
  • Emotional Intelligence (EI) in Action

Incorporating EI into your management approach

  • Recognizing three key skills to understand yourself
  • Interpreting behaviors and interacting more constructively with others

Engaging and controlling your emotions

  • Changing your behavior to suit the situation
  • Leading by example
  • Motivating Technical Workers

Exploring key motivators

  • What technical people want from work
  • Increasing staff retention
  • Avoiding motivational pitfalls

Tailoring the approach to your team

  • The impact of generational differences
  • Assessing strengths to increase levels of engagement
  • Delegating for Empowerment

Cultivating commitment and accountability

  • Inspiring collaborative partnerships
  • Working with the strengths of your staff

Following a proven step-by-step process

  • Planning your delegation and defining the task
  • Assigning the task to individuals or teams
  • Determining tracking and follow-up
  • Achieving accountability through collaboration
  • Facilitating Success for IT Teams

Organizing and developing effective teamwork

  • Negotiating shared expectations
  • Setting ground rules within your team
  • Cutting across organizational units, time zones and geographic boundaries
  • Overcoming the hidden overhead of separation

Leveraging team synergy

  • Creating a team state of mind
  • Facilitating team-building activities

Enhancing team communication

  • Applying a three-level model for team building
  • Harnessing the power of dynamic and diverse teams
  • Reinforcing and Redirecting Performance through Coaching

Managing day-to-day performance

  • Selecting suitable performance measures that work in a technical environment
  • The benefits of a continuous appraisal approach
  • Strengthening performance by integrating coaching and appraisal techniques

Minimizing disruptions in the workplace

  • Recognizing and addressing ineffective performance
  • Employing constructive feedback as a means of focusing positive behaviors
  • Implementing Your Managerial Goals
  • Creating practical, future-oriented goals
  • Defining desired outcomes
  • Focusing team efforts through a common goal
  • Planning for short-term and long-term success
  • Supporting your organizational goals
Show complete outline
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2650   Government: $2355

Apr 18 - 20 (3 Days)
9:00 AM - 4:30 PM EDT
Washington, DC Washington, DC Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Apr 18 - 20 (3 Days) 9:00 AM - 4:30 PM EDT Washington, DC
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

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Apr 25 - 27 (3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Apr 25 - 27 (3 Days) 9:00 AM - 4:30 PM EDT Toronto / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jun 6 - 8 (3 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jun 6 - 8 (3 Days) 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jun 13 - 15 (3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jun 13 - 15 (3 Days) 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jun 20 - 22 (3 Days)
9:00 AM - 4:30 PM MDT
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jun 20 - 22 (3 Days) 9:00 AM - 4:30 PM MDT Online (AnyWare)
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Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jul 11 - 13 (3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jul 11 - 13 (3 Days) 9:00 AM - 4:30 PM EDT New York / Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jul 25 - 27 (3 Days)
9:00 AM - 4:30 PM EDT
Washington, DC Washington, DC Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jul 25 - 27 (3 Days) 9:00 AM - 4:30 PM EDT Washington, DC
Please select the quantity Please select the quantity
Optional Discounts
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

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{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Aug 1 - 3 (3 Days)
9:00 AM - 4:30 PM EDT
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Aug 1 - 3 (3 Days) 9:00 AM - 4:30 PM EDT Alexandria, VA / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Aug 22 - 24 (3 Days)
9:00 AM - 4:30 PM EDT
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Aug 22 - 24 (3 Days) 9:00 AM - 4:30 PM EDT Rockville, MD / Online (AnyWare)
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Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Sep 12 - 14 (3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Sep 12 - 14 (3 Days) 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Sep 26 - 28 (3 Days)
9:00 AM - 4:30 PM MDT
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Sep 26 - 28 (3 Days) 9:00 AM - 4:30 PM MDT Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Oct 17 - 19 (3 Days)
9:00 AM - 4:30 PM EDT
Washington, DC Washington, DC Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Oct 17 - 19 (3 Days) 9:00 AM - 4:30 PM EDT Washington, DC
Please select the quantity Please select the quantity
Optional Discounts
?
Have a Promo Code?

Enter a promo code for additional savings.

{{vm.lineItem.$DiscountValidationMessage}} Please enter a valid Promo Code
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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Oct 24 - 26 (3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Oct 24 - 26 (3 Days) 9:00 AM - 4:30 PM EDT Toronto / Online (AnyWare)
Please select the quantity Please select the quantity
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

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Nov 14 - 16 (3 Days)
9:00 AM - 4:30 PM EST
Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

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Nov 14 - 16 (3 Days) 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

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Dec 5 - 7 (3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Dec 5 - 7 (3 Days) 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare)
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Dec 19 - 21 (3 Days)
9:00 AM - 4:30 PM MST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Dec 19 - 21 (3 Days) 9:00 AM - 4:30 PM MST Online (AnyWare)
Please select the quantity Please select the quantity
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jan 9 - 11 (3 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jan 9 - 11 (3 Days) 9:00 AM - 4:30 PM EST New York / Online (AnyWare)
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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jan 16 - 18 (3 Days)
9:00 AM - 4:30 PM EST
Washington, DC Washington, DC Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jan 16 - 18 (3 Days) 9:00 AM - 4:30 PM EST Washington, DC
Please select the quantity Please select the quantity
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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jan 30 - Feb 1 (3 Days)
9:00 AM - 4:30 PM EST
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jan 30 - Feb 1 (3 Days) 9:00 AM - 4:30 PM EST Alexandria, VA / Online (AnyWare)
Please select the quantity Please select the quantity
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

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Your Work Email is required Please enter a valid Email
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BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Feb 20 - 22 (3 Days)
9:00 AM - 4:30 PM EST
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

Management Skills for an IT Environment

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Feb 20 - 22 (3 Days) 9:00 AM - 4:30 PM EST Rockville, MD / Online (AnyWare)
Please select the quantity Please select the quantity
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GSA BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

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Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

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Tuition

Standard

Government

In Classroom or
Online

Standard

$2650

Government

$2355

Private Team Training

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Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.

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Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 Credits from NASBA

This course qualifies for 17 CPE credits from the National Association of State Boards of Accountancy CPE program. NOTE: Only live, in-class attendance qualifies for NASBA CPEs. Read more ...

"Management Skills for an IT Environment was far from dull and boring! The instructor related her personal experiences leading a technical staff, which not only made the course interesting, but also helped me understand and handle the situations that I deal with every day."

- R. Jeyasingh, Senior Programmer
Philadelphia Insurance Company

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