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Microsoft Dynamics 365 Sales Training (MB-210)
Level: Intermediate
Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.
Key Features of this Microsoft Dynamics 365 Sales Training:
- Microsoft Official Course content
- Eligible to use with your Microsoft Software Assurance Training Vouchers (SATVs)
You Will Learn How To:
- Install and configure the application
- Identify common sales scenarios
- Complete a sales cycle
- Configure product catalog
- Manage customer records
- Utilize analytics tools with customer data
Choose the Training Solution That Best Fits Your Individual Needs or Organizational Goals
LIVE, INSTRUCTOR-LED
In Class & Live, Online Training
- Microsoft Official Course content
- Eligible for SATV redemption
- Hands-on learning labs included
- After-course instructor coaching included
TRAINING AT YOUR SITE
Team Training
- Bring this or any training to your organization
- Full - scale program development
- Delivered when, where, and how you want it
- Blended learning models
- Tailored content
- Expert team coaching
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In Class & Live, Online Training
Time Zone Legend:
Note: This course runs for 1 Day
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Dec 13 9:00 AM - 4:30 PM EST New York / Online (AnyWare)
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Apr 25 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare)
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Jun 13 9:00 AM - 4:30 PM EDT New York / Online (AnyWare)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Important Microsoft Dynamics 365 Sales Course Information
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Software/Tools
Dynamics
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Requirements
Familiarity of business applications and the desire to customize and implement them for your business.
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Who should attend this course
A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
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Exam information
MB-210: Dynamics 365 for Sales
Microsoft Dynamics 365 Sales Course Outline
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Module 1: Configure Dynamics 365 Sales
In this module, we will learn about configuring the sales application to fit an organization's unique requirements.
Lessons
- Configure organization and management settings
- Create and configure sales visualizations
After completing this module, you will be able to:
- Install and configure the sales application.
- Identify common sales scenarios.
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Module 2: Manage customers, leads, and opportunities
In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.
Lessons
- Manage customers using accounts and contacts
- Manage leads
- Manage opportunities
After completing this module, you will be able to:
- Create customer records.
- Use sales tooling.
- Create leads and opportunities.
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Module 3: Process sales orders
In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.
Lessons
- Manage quotes, orders, and invoices
- Manage and organize the product catalog
- Manage forecasting
- Configure playbooks
After completing this module, you will be able to:
- Create and use the product catalog.
- Add quotes to opportunities.
- Complete a sale with an order.
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Module 4: Integrate components with Dynamics 365 Sales
In this module, we will learn how to use sales analytics tools to empower the sales team.
Lessons
- Leverage Embedded Intelligence in Dynamics 365 Sales
- Manage relationships with social selling
After completing this module, you will be able to:
- Use Embedded Intelligence tools.
- Manage relationships using social selling tools.
Team Training
Microsoft Dynamics 365 Sales FAQs
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Is this course part of a certification path?
Yes, this course helps prepare you for the “Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate” certification.
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What courses are included in the “Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate” certification path?
MB-200 and MB-210 (8554). It is required you pass both exams to achieve certification.
Related Microsoft Training
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