Microsoft 365 Identity and Services Training (MS-100)

Level: Intermediate
Rating: 4.5/5 4.54/5 Based on 26 Reviews

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services.

With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics.

The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Key Features of this Microsoft 365 Identity and Services Training:

  • Prepare for Microsoft MS-100 certification exam
  • Microsoft Official Course content
  • After-course instructor coaching benefit
  • Eligible to use with your Microsoft Software Assurance Training Vouchers (SATVs)

You Will Learn How To:

  • Designing, configuring, and managing your Microsoft 365 tenant
  • Office 365 product functionality
  • Configuring Office 365
  • Managing Office 365 ProPlus deployments
  • Planning and implementing identity synchronization
  • Implementing application and external access

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In Class & Live, Online Training

  • 5-day instructor-led training course
  • Microsoft Certified training
  • SATV eligible 
  • One-on-one after course instructor coaching
  • Pay later by invoice -OR- at the time of checkout by credit card
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Standard $3190 USD

Government $2833 USD




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In Class & Live, Online Training

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Note: This course runs for 5 Days

  • Aug 30 - Sep 3 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Dec 13 - 17 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

  • Feb 28 - Mar 4 9:00 AM - 4:30 PM EST New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Jun 13 - 17 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

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Microsoft 365 Identity and Services Course Information

  • Software/Tools

    Office 365

  • Requirements/Who should attend this course

    This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

  • Pre-Requesites

    • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
    • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
    • A proficient understanding of general IT practices.
  • Microsoft Exam Information

    This course can help you prepare for the following Microsoft role-based certification exam — MS-100: Microsoft 365 Identity and Services

Microsoft 365 Identity and Services Course Outline

  • Module 1: Designing Your Microsoft 365 Tenant


    • Planning Microsoft 365 in your On-premises Infrastructure
    • Planning Your Identity and Authentication Solution
    • Planning Your Service Setup
    • Planning Your Hybrid Enviroment
    • Planning Your Migration to Office 365
  • Module 2: Configuring Your Microsoft 365 Tenant


    • Planning Your Microsoft 365 Experience
    • Configuring Your Microsoft 365 Experience
    • Managing User Accounts and Licenses in Microsoft 365
    • Managing Security Groups in Microsoft 365
    • Implementing Your Domain Services
    • Leveraging FastTrack and Partner Services
  • Module 3: Lab 1 - Configuring your Microsoft 365 Tenant

    Lab : Configuring your Microsoft 365 Tenant

    • Exercise 1 - Set up a Microsoft 365 Trial Tenant
  • Module 4: Managing Your Microsoft 365 Tenant


    • Configuring Tenant Roles
    • Managing Tenant Health and Services
  • Module 5: Lab 2 - Managing your Microsoft 365 Tenant

    Lab : Managing your Microsoft 365 Tenant

    • Exercise 1 - Manage Administration Delegation
    • Exercise 2 - Configure Office 365 Message Encryption (OME)
    • Exercise 3 - Monitor and Troubleshoot Office 365
  • Module 6: Office 365 Overview


    • Exchange Online Overview
    • SharePoint Online Overview
    • Teams Overview
    • Additional Resources Overview
    • Device Management Overview
  • Module 7: Lab 3 - Office 365 Overview

    Lab : Office 365 Overview

    • Exercise 1 - Exchange Online Overview
    • Exercise 2 - SharePoint Online Overview
    • Exercise 3 - Teams Overview
  • Module 3: Managing your Microsoft 365 Tenant


    • Configuring Tenant Roles
    • Managing Tenant Health and Services
  • Module 8: Configuring Office 365


    • Office 365 Client Overview
    • Configuring Office Client Connectivity to Office 365
  • Module 9: Managing Office 365 ProPlus Deployments


    • Managing User-Driven Client Installations
    • Managing Centralized Office 365 ProPlus Deployments
    • Configuring Office Telemetry
    • Configuring Microsoft Analytics
  • Module 10: Lab 4 - Managing Office 365 ProPlus installations

    Lab : Managing Office 365 ProPlus installations

    • Exercise 1 - Prepare an Office 365 ProPlus Managed Installation
    • Exercise 2 - Manage a Centralized Office 365 ProPlus Installation
    • Exercise 3 - Deploy and Configure Office Telemetry Components
  • Module 11: Planning and Implementing Identity Synchronization


    • Introduction to Identity Synchronization
    • Planning for Azure AD Connect
    • Implementing Azure AD Connect
    • Managing Synchronized Identities
    • Password Management in Microsoft 365
  • Module 12: Lab 5 - Implementing Identity Synchronization

    Lab : Implementing Identity Synchronization

    • Exercise 1 - Set up your organization for identity synchronization
    • Exercise 2 - Implement Identity Synchronization
  • Module 13: Implementing Application and External Access


    • Implementing Applications in Azure AD
    • Configuring Azure AD App Proxy
    • Designing Solutions for External Access???

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Microsoft 365 Identity and Services Training FAQs

  • What is required to achieve the Office 365 Enterprise Administrator Expert certification?

    To achieve the role-based certification, you must pass the following exams:

    • Exam MS-100: Microsoft 365 Identity and Services
    • Exam MS-101: Microsoft 365 Mobility and Security

    Upon passing both exams, the individual will be a Microsoft 365 Certified: Enterprise Administrator Expert.

  • What do I receive if I pass just one of the two exams required for certification?

    Individuals who pass one of the two required exams for certification will receive an achievement badge.

  • Does this new exam and certification replace any existing Azure exams?

    No. This is a brand-new certification

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