Leadership and Professional Development









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Conflict Management and Resolution Essentials

COURSE TYPE

Advanced

Course Number

4972

Duration

1 Day

View Schedule

Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

You Will Learn How To

  • Recognize filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between coworkers

Hands-On Experience:

  • Identifying conflict situations
  • Dealing with anger
  • Valuing, respecting and acknowledging personal boundaries
  • Clarifying personal boundaries that enable strong relationships, and more ...

Course Schedule

Attend this live, instructor-led course Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Feb 27 AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

May 31 AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Aug 22 AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Guaranteed to Run

Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here

Tuition

Standard

$580

Government

$520

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

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Questions

Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours:
9:00 am – 4:30 pm

Each Course Day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 7 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 7 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 2 PDUs
Leadership : 2 PDUs
Business & Strategic : 3 PDUs

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