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Conflict Management and Resolution Essentials
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Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.
You Will Learn How To
- Recognize filters, lenses, and mistaken assumptions
- Cope with challenging personalities
- Open the door to resolving conflict without set expectations
- Mediate conflict between coworkers
Important Course Information
Certification Information
- This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›
Hands-On Experience:
- Identifying conflict situations
- Dealing with anger
- Valuing, respecting and acknowledging personal boundaries
- Clarifying personal boundaries that enable strong relationships, and more ...
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Live, Online
Private Team Training
Live, Online Instructor-Led
Tuition — Standard: $690 Government: $520
Apr 29
(
1 Day)
9:00 AM - 4:30 PM EDT
Online (AnyWare)
Reserve Your Seat
Jul 16
(
1 Day)
9:00 AM - 4:30 PM EDT
Online (AnyWare)
Reserve Your Seat
Oct 28
(
1 Day)
9:00 AM - 4:30 PM EDT
Online (AnyWare)
Reserve Your Seat
Jan 21
(
1 Day)
9:00 AM - 4:30 PM EST
Online (AnyWare)
Reserve Your Seat
Apr 20
(
1 Day)
9:00 AM - 4:30 PM EDT
Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click Here »
Tuition
Standard
Government
In Classroom or
Online
Standard
$690
Government
$520
Private Team Training
Course Tuition Includes:
Training Hours
Standard Course Hours:
9:00 am – 4:30 pm
Each Course Day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 pm – 5:30 pm
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Earn 7 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 7 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 2 PDUs
Leadership : 2 PDUs
Business & Strategic : 3 PDUs