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Conflict Management and Resolution Essentials

COURSE TYPE

Advanced

Course Number

4972

Duration

1 Day

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Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

You Will Learn How To

  • Recognize filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between coworkers

Hands-On Experience:

  • Identifying conflict situations
  • Dealing with anger
  • Valuing, respecting and acknowledging personal boundaries
  • Clarifying personal boundaries that enable strong relationships, and more ...

Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

Live, Online

Private Team Training

Live, Online Instructor-Led

Tuition — Standard: $690   Government: $520

Mar 27 (1 Day)
9:00 AM - 4:30 PM EDT
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Conflict Management and Resolution Essentials

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Mar 27 (1 Day) 9:00 AM - 4:30 PM EDT Online (AnyWare)
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Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click Here »

Tuition

Standard

Government

In Classroom or
Online

Standard

$690

Government

$520

Private Team Training

Contact Us »

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

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Training Hours

Standard Course Hours:
9:00 am – 4:30 pm

Each Course Day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 7 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 7 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 2 PDUs
Leadership : 2 PDUs
Business & Strategic : 3 PDUs

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