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Microsoft Dynamics CRM



Course Number



1 Day
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Microsoft Dynamics is a highly customizable and popular Customer Relationship Management (CRM) application that allows organizations to automate customer relationships, access data, communicate across departments, and manage other processes. In this training course, you will gain the knowledge and skills to plan for and implement Microsoft Dynamics CRM in your organization.

You Will Learn How To

  • Manage customer relationship data with Microsoft Dynamics CRM
  • Navigate and contrast the various work areas
  • Create and edit sales, service, and marketing entities
  • Retrieve data through advanced find, dashboards, and reports

Hands-On Experience:

  • Implementing core records and personal options
  • Merging mail
  • Searching and exporting records
  • Reporting in dynamics CRM, and more ...

Exclusive Private Team Training Course

Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.

This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.

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Attendee Benefits

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

After-Course Computing Sandbox
You'll be given remote access to a preconfigured virtual machine for you to redo your hands-on exercises, develop/test new code, and experiment with the same software used in your course.


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