Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base.
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An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.
Standard Course Hours:
9:00 am – 4:30 pm
Each Course Day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 pm – 5:30 pm