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ITIL and IT Service Management Training









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Defining IT Skills, Roles and Responsibilities using the SFIA Framework

COURSE TYPE

Foundation

Course Number

3930

Duration

1 Day

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About This Course: In this accredited SFIA training course, you learn how to utilize the SFIA framework structure, skills and levels of responsibility as it relates to the practicality of IT skills and capability management in an organization. Additionally, those wishing to become a SFIA Accredited Consultant can include this course as a prerequisite in their application.

You Will Learn How To

  • Navigate and utilize SFIA within your organization
  • Define required IT competencies
  • Align SFIA with your existing skills definitions
  • Analyze and measure skill requirements
  • Advise on how SFIA can help an organization
  • Justify the use of SFIA by preparing a business case

Course Outline

  • Comprehending Background and Context
  • Reviewing the context for SFIA
  • What SFIA is and what it is not
  • Exploring the SFIA Foundation
  • Identifying sources of SFIA information
  • Understanding the SFIA licensing conditions
  • Applying the Structure of the Framework
  • Exploring the structure of the framework
  • Reviewing and discussing key definitions
  • Explaining and navigating the framework
  • Implementing SFIA in the Real World
  • The business case for SFIA
  • Applying skill definitions
  • Deploying SFIA throughout the employee life cycle
  • Utilizing SFIA to map your IT organization
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Jan 30 AnyWare Enroll Now

How would you like to attend?

Live, Online via Anyware

Apr 24 AnyWare Enroll Now

How would you like to attend?

Live, Online via Anyware

Jul 31 AnyWare Enroll Now

How would you like to attend?

Live, Online via Anyware

Guaranteed to Run

Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here

Tuition

Standard

$580

Government

$520

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Questions

Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm


FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 7 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 7 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Business & Strategic : 7 PDUs

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