IT Service Management for DevOps

Level: Intermediate

Organizations adopting a DevOps culture and practices are able to deliver high-quality software faster, which means the business can deliver value to customers faster. ITSM processes are vital to organizations achieving this success. DevOps doesn’t eliminate the need for controls and data. Regulatory controls and audits still exist and risks and impacts must still be managed.

This workshop introduces ways to achieve both speed and control while driving value across the IT value stream, by adapting processes in support of DevOps. You will learn and practice pragmatic approaches for streamlining and automating existing ITSM processes and for handling compliance as code.

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Key Features of this IT Service Management for DevOps Training:

Participate in unique activities designed to apply training
Take sample documents, templates, tools and techniques with you post-training
Access to DevOps Institute additional reference sources

You Will Learn How To:

Adapt ITSM processes in support of DevOps
Leverage Lean and Agile methods to reduce waste and positively impact both the cost and quality of processes and services
Understand how ITSM is viewed as a constraint
Articulate how DevOps introduces new ways of thinking and working
Explore the DevOps transformation

Choose the Training Solution That Best Fits Your Individual Needs or Organizational Goals

LIVE, INSTRUCTOR-LED

In Class & Live, Online Training

2-day instructor-led training course
One-on-one after-course instructor coaching
After-course computing sandbox
Tuition can be paid later by invoice -OR- at the time of checkout by credit card

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Standard $995 USD

Government $995 USD

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PRODUCT #3693

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In Class & Live, Online Training

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Note: This course runs for 2 Days

Sep 9 - 10 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) Reserve Your Seat
Sep 28 - 29 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Reserve Your Seat
Nov 9 - 10 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Reserve Your Seat
Dec 8 - 9 9:00 AM - 4:30 PM EST New York / Online (AnyWare) Reserve Your Seat
Jan 3 - 4 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Reserve Your Seat
Feb 7 - 8 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Reserve Your Seat
Mar 7 - 8 9:00 AM - 4:30 PM EST New York / Online (AnyWare) Reserve Your Seat
Apr 4 - 5 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Reserve Your Seat
May 11 - 12 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Reserve Your Seat
Jun 8 - 9 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) Reserve Your Seat
Jun 27 - 28 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Reserve Your Seat

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