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#3630
Lean IT: Achieving Foundation Certification Training
Course 3630
- Duration: 2 days
- Exam Voucher: Yes
- Language: English
-
11 PMI PDUs
- Level: Foundation
Transforming organizational culture to put customer value at the center of every IT operation — that's what Lean IT is about. Achieve APMG-International's Lean IT Foundation certification with this course and demonstrate your ability to champion Lean IT projects within your organization to achieve operational excellence. This 2-day Lean IT course will teach you to adopt Lean IT while freeing up assets for process improvements, relieving pressure on resources, reducing wasteful activities, and easing resistance to change.
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Lean IT Certification Course Information
In this Lean IT training, you will:
- Prepare for the Lean IT Foundation certification exam.
- Achieve operational excellence through improved agility, service quality, and efficiency.
- Involve all employees to improve services and preserve value with less effort continually.
- Optimize IT operations and processes supporting the most business-critical applications and services.
- Implement a rigorous problem-solving process to achieve greater strategic and financial value.
Prerequisites
Prior to taking this course, you should have a working knowledge of Scrum, Kanban, Lean & XP at the level of Learning Tree Course 918, Agile Fundamentals Training.
Certification Information
- Lean IT Foundation certification exam included. (Expires 12 months from booking date)
- This APMG exam will be invigilated during class by your instructor.
Exam details:
- Pass the exam by earning a score of 65% (26 out of 40 correct answers)
- 60 minutes duration
- Closed book
Lean IT Certification Course Outline
Introduction to Lean
- Definition of Lean IT
- Historical development of Lean and Toyota Production System
- 5 key Lean principles: customer value, value stream, flow, pull, and perfection
- Study waste (muda), variability (mura), and overburden (muri)
- Classification of Lean activities: value-add, necessary non-value-add, and non-value add
- Utilizing the Deming circle for quality improvement
- Discussing the key players: Shingo Prize
Focusing on the Customer
- Identifying the Voice of the Customer (VoC)
- Considering types of customers and customer values
- Reviewing the concept of Critical to Quality (CTQ)
- Analyzing the VoC
- Linking the VoC to CTQs
- Identifying other sources of continuous improvement
Improving Existing Processes
- Defining process and the basic processes in an organization
- Utilizing goal, result, input, throughput, output, customer
- Push and pull concepts
- Definition of SIPOC mode
- Value Stream Map
- Importance of process metrics
- Value improvement sources, including heijunka and 5S
Enhancing Operational Performance
- Improvement of performance to Deming circle
- Key Performance Indicators
- Time is an important factor in IT
- Process Cycle Efficiency and Value Stream Mapping
- Using skill and knowledge to ensure performance
Organization
- Communication cascade and performance dialogue
- Organizational requirements for Lean IT structuring
- Speed of communication throughout the organization
- The goal of management is to empower employees
- Kanban and other visual management boards
Behavior and Attitude
- Types of Lean behavior
- Traditional versus Lean management
- Lean leadership: Go see, ask why, and show respect
- Making your lean transformation a long-term success
- Understanding the concept of Kaizen
- Relating Kaizen to system, process, and activity
- Identifying Kaizen Events, Tools, and Pitfalls
- DMAIC: Define, Measure, Analyze, Improve and Control
- Applying A3 to problem-solving
Preparing for the exam
- Gaining insight into the exam process
- Applying proven tips for exam success
- Practicing with sample test questions
Foundation Exam (Day 2)
- Registration with APMG
- Taking the Foundation Exam
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Lean IT Certification Course FAQs
You can achieve the certification after taking the course and passing the exam.
To earn this certification, you must: Provide evidence of participation in an accredited Lean IT Foundation training and pass the exam by earning a score of 65% (26 out of 40 correct answers).
This APMG exam will be invigilated during class by your instructor.
APMG is the certifying body that issues the certificate for the Lean Foundation certification.
This course will help you achieve your Lean IT Foundation Certification and adopt Lean IT in your organization. The program will also qualify for 11 PMI PDUs.
Learning Tree provides Private Team Training that can save time and travel costs by training your entire team at once, at a convenient location of your choice. We handle all the details, including instructor travel, tailored content, comprehensive course materials, shipping and equipment setup, and teardown.