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Lean IT: Achieving Foundation Certification Training
Level: Foundation
Rating:
4.82/5 Based on 11 Reviews
Transforming organizational culture to put customer value at the center of every IT operation — that's what Lean IT is about. Achieve APMG-International's Lean IT Foundation certification with this course and demonstrate your ability to champion Lean IT projects within your organization to achieve operational excellence.
This 2-day Lean IT course will teach you to adopt Lean IT in your organization while freeing up assets for process improvements, relieving pressure on resources, reducing wasteful activities, and easing resistance to change.
Key Features of this Lean IT Training
- After-course instructor coaching included
- Exam included
You Will Learn How To
- Prepare for the Lean IT Foundation certification exam
- Achieve operational excellence through improved agility, service quality, and efficiency
- Involve all employees to continually improve services and preserve value with less effort
- Optimize IT operations and processes supporting the most business-critical applications and services
- Implement a rigorous problem solving process to achieve greater strategic and financial value
Certifications/Credits:
Choose the Training Solution That Best Fits Your Individual Needs or Organizational Goals
TRAINING AT YOUR SITE
Team Training
- Bring this or any training to your organization
- Full - scale program development
- Delivered when, where, and how you want it
- Blended learning models
- Tailored content
- Expert team coaching
Save More On Training with FlexVouchers – A Unique Training Savings Account
Our FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.
Team Training
Lean IT Course Information
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Requirements
- Working knowledge at the level of:
- Course 918, Agile Fundamentals: Scrum, Kanban, Lean & XP
- Working knowledge at the level of:
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Certification Information
- In order to earn this certification, you must:
- Provide evidence of participation in an accredited Lean IT Foundation training
- Earn a score of 65% (26 out of 40 correct answers) is required to pass the exam
- In order to earn this certification, you must:
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Exam Information
- Students will have the option of taking the exam around 3:30pm on the 2nd day of training, or using a voucher for another time.
- Exam details:
- 65% passing score (26 of 40 multiple choice)
- 60 minutes duration
- Closed book
Lean IT Course Outline
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What is Lean?
Introduction to Lean
- Definition of Lean IT
- Historical development of Lean and Toyota Production System
- 5 key Lean principles: customer value, value stream, flow, pull, and perfection
- Study waste (muda), variability (mura), and overburden (muri)
- Classification of Lean activities: value-add, necessary non-value-add, and non-value add
- Utilizing the Deming circle for quality improvement
- Discussing the key players: Shingo Prize
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Lean IT Dimensions
Focusing on the Customer
- Identifying the Voice of the Customer (VoC)
- Considering types of customers and customer values
- Reviewing the concept of Critical to Quality (CTQ)
- Analyzing the VoC
- Linking the VoC to CTQs
- Identifying other sources of continuous improvement
Improving Existing Processes
- Defining process and the basic processes in an organization
- Utilizing goal, result, input, throughput, output, customer
- Push and pull concepts
- Definition of SIPOC mode
- Value Stream Map
- Importance of process metrics
- Value improvement sources including heijunka and 5S
Enhancing Operational Performance
- Improvement of performance to Deming circle
- Key Performance Indicators
- Time as an important factor within IT
- Process Cycle Efficiency and Value Stream Mapping
- Using skill and knowledge to ensure performance
Organization
- Communication cascade and performance dialogue
- Organizational requirements for Lean IT structuring
- Speed of communication throughout the organization
- The goal of management to empower employees
- Kanban and other visual management boards
Behavior and Attitude
- Types of Lean behavior
- Traditional versus Lean management
- Lean leadership: Go see, ask why, show respect
- Making your lean transformation a long term success
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Kaizen
- Understanding the concept of Kaizen
- Relating Kaizen to system, process and activity
- Identifying Kaizen Events, Tools and Pitfalls
- DMAIC: Define, Measure, Analyze, Improve and Control
- Applying A3 to problem solving
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Foundation Exam
Preparing for the exam
- Gaining insight into the exam process
- Applying proven tips for exam success
- Practicing with sample test questions
Foundation Exam (Day 2)
- Registration with APMG
- Taking the Foundation Exam
Lean IT Training FAQs
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How do I achieve Lean IT Foundation Certification?
You can achieve the certification after taking the course and passing the exam.
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Who issues Lean IT Foundation Certification?
APMG.
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What industry credits can I earn for this Lean IT course?
This course is designed to help you achieve your Lean IT Foundation Certification and adopt Lean IT in your organization. The program will also qualify for 11 PMI PDUs.
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How can I bring this course to my facility to train my team on Lean IT?
Learning Tree provides Private Team Training that can save time and travel costs by training your entire team at once, at a convenient location of your choice. We handle all the details including instructor travel, tailored content, comprehensive course materials, shipping and equipment setup and teardown.
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