Preferred method of contact:

BCS Certificate in Modelling Business Processes



Course Number



3 Days

PDF Add to WishList

In this course you learn to apply industry standard business process modelling and analysis techniques and understand the framework for business process improvement within which these techniques may be applied. The investigation, modelling, analysis, and improvement of business processes is key to an understanding of both Requirements Engineering and Business Process Improvement (BPI). These techniques and practices reduce the cost of development and potential re-work across the organization to create high quality products and add business value.

You Will Learn How To

  • Identify core business processes at an organizational and process level
  • Model business processes at the organizational and process level
  • Recognize the events that trigger the business processes
  • Analyze the tasks within a business process
  • Improve your business processes

Important Course Information


Exam Information:

  • Open book
  • One hour written exam, based on a business scenario
  • Passing grade is 50%
  • Exam included

Certification Information:

BCS Associate Membership:

  • Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
  • BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
  • Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.

Course Outline

  • The Context for Business Processing Modelling

What is business process modelling?

  • Why model business processes?
  • Benefits of carrying out process modelling

Importance of modelling business processes

  • Comparing the functional and process views of organizations
  • Enabling business improvement and refinement
  • Facilitating large-scale system changes and integration

Creating effective process models

  • Performing detailed analysis
  • Modelling the as-is process
  • Identifying improvements and the to-be process
  • Involving stakeholders in process modelling

Creating a hierarchy of business processes

  • Organization
  • Process
  • Task

Process modelling and Business Analysis

  • Supporting requirements engineering
  • Reinforcing the business case
  • Helping with downstream testing
  • Using an Organizational model for processes
  • The strategic context for business processes
  • Mapping process relationships
  • Building an organizational view of processes
  • Delivering value to customers and the value proposition
  • Modelling Business Processes

Business process modelling techniques

  • Identifying actors
  • Specifying the start and end point in the process
  • Clarifying tasks, process flows, rules, and decisions

Modelling the as-is business process

  • Events that trigger business processes
  • External business events
  • Internal business events
  • Time-based business events

Identifying outcomes from business processes

  • Timelines for business processes
  • Business process measures
    • Internal measures
    • External measures
  • Documenting Tasks

Identifying tasks

  • One person, place, and time
  • Documenting steps to complete the tasks

Documenting business rules

  • “If … then … else” statements
  • Decision tables
  • Decision trees

Measuring task performance

  • Evaluating and Improving Business Processes

Identifying problems with the as-is business processes

  • Measuring performance: time, quality, and resource usage/cost
  • Determining target and actual values
  • Aligning with corporate strategy and tactics as well as customer needs

Improving the process

  • Using problem diagnosis techniques
  • Process improvement techniques

Modelling the improved process

  • Checking for quality and completeness
  • Supporting development of the Requirements Catalogue
  • Transitioning to the “to Be “Process

Implementation strategies

  • Creating a pilot
  • Deploying implementation strategies

Planning the transition

  • Simulating and refining the to-be process
  • Estimating resource usage
  • Realizing benefits

Decommissioning the as-is process

  • Supporting the transition
  • Enabling cultural change
  • Supporting stakeholders through the change process
  • Sustaining continuous improvement
Show complete outline
Show Less

Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2650   Government: $2355

Jun 6 - 8 (3 Days)
9:00 AM - 5:00 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

BCS Certificate in Modelling Business Processes

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jun 6 - 8 (3 Days) 9:00 AM - 5:00 PM EDT Herndon, VA / Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
Have a Promo Code?

Enter a promo code for additional savings.

{{vm.lineItem.$DiscountValidationMessage}} Please enter a valid Promo Code
Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email

By clicking the GSA box – you certify that you/your firm is eligible to receive discounted price available only to Federal, State and Local Government agencies and eligible Government Contractor(s). Eligible Government Contract(s) must furnish a Letter of Authorizations in accordance with FAR 51.1 within a week of enrollment.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive GSA discounted rate and to provide any Letter of Authorizations issued by the Government. If a letter of authorization is not provided within a week of enrollment – the initial discounted quoted price will revert back to applicable commercial pricing. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click Here »




In Classroom or





Private Team Training

Contact Us »

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Daily Course Hours:
9:00 am - 5:00 pm
Two 15-minute breaks
45-minute lunch

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 23 Credits from NASBA

This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

- ,

Chat Now

Please Choose a Language

Canada - English

Canada - Français