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This course takes you through an end-to-end holistic business analysis process. This holistic approach involves considering four aspects of a business system: the processes, the people, the organizational context, and the technology. Starting with the rationale for a holistic approach, the course provides you with a clear understanding of the strategic context, coupled with the project discipline needed for business analysis. You will learn how to understand the business situation and issues associated with it, analyze stakeholder perspectives, model business activities, identify potential solutions to business issues, and finally make the business case for potential solutions. Without this end-to-end process, much of the cost of a project is often attributable to re-work from poor up-front analysis.
Internal and external analysis
Linking to the internal and external business environment analysis
Critical success factors and key performance indicators
The Business Analysis Process Model
Investigating the situation
Representing a holistic view of the business situation
Identifying, categorizing and analyzing stakeholders
Stakeholder management strategies
Understanding stakeholder perspectives
Creating a process model
Modeling system functions and data
Introduction to Business Architecture
Structuring the business case
Identifying and shortlisting options for business change
Identifying and categorizing costs and benefits
Identifying and categorizing risks
The business case life-cycle
Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.
This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.