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Leadership and Professional Development









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Technical Writing Introduction

COURSE TYPE

Foundation

Course Number

319

Duration

4 Days

Enroll

About This Course: In this practical hands-on course, you gain the skills to assess the needs of your users and create documents that explain technical information. You learn the mechanics of good technical writing, along with techniques for document design and page layout.

You Will Learn How To

  • Write effective technical documents, manuals and white papers
  • Assess your audience and develop documents to meet their needs
  • Build effective sentences and sections that explain information clearly
  • Employ diagrams, tables, charts and other graphical tools effectively
  • Create informative content that your readers will understand and use

Course Outline

  • Introduction to Technical Writing
  • Benefits of effectively communicating technical information
  • Dealing with common writing problems
  • The Writing Process

Getting ready to write

  • Eliminating misconceptions that stall technical writing
  • Driving your document design with scenarios
  • Focusing on a document's purposes

Assessing your audience

  • Identifying your purpose and the reader's purpose
  • What the audience brings to the table

Covering the knowledge domain

  • Exposing tacit knowledge
  • Knowing when you've "covered it all"
  • Organizing using the audience's scenarios
  • Ensuring Clarity and Readability

Writing technically

  • Discriminating between the three levels of information
  • Determining information needs with the OODA loop

Architecting sentences that communicate

  • Creating sentences with clarity
  • Building clarity through sentence focus
  • Solving common grammar problems in technical writing

Managing style in technical writing

  • Evaluating readability using the Given/New technique
  • Ensuring consistency with a style guide
  • Eliminating reader recycling
  • The Mechanics of Writing

Working with words

  • Selecting the right words
  • Editing for concision

Editing for quality

  • Knowing when and what to edit
  • The editing triage
  • Editing throughout the document process
  • Two strategies for rewriting
  • Structuring Information for Understanding

Leveraging and formatting tables and lists

  • Organizing data to support readers' scenarios
  • Determining when to use a list
  • Exploiting tables for highly structured data

Maintaining document structure

  • Building cohesive documents with Given/New
  • Applying useful headings to support skimming

Methods of development

  • Problems-methods-results
  • Effect and cause
  • Order of importance
  • Designing Your Document

Audience-driven document design

  • Relating document structure to the audience
  • Recognizing the varieties of user manuals
  • Developing reference manuals and white papers

Determining the document types

  • Post-positive vs. pragmatic documents
  • Implementing the right document format

Building documents

  • Tutorials and standard operating procedures
  • Designing two styles of tutorials
  • Structuring sentences and sections
  • Handling introductions and conclusions

Prototyping the document

  • Testing for success
  • Levels of prototypes
  • Developing the Look of Your Document

Designing the appearance of your page

  • The technical document reading process
  • Fonts
  • White space
  • Alignment

Conveying information with graphics

  • Chunking the document
  • Employing photos, drawings and graphs
  • Focusing graphics
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Oct 25 - 28 New York/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Nov 1 - 4 Ottawa/AnyWare Enroll Now

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In-Class

Nov 15 - 18 Toronto/AnyWare Enroll Now

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In-Class

Nov 29 - Dec 2 Rockville, MD/AnyWare Enroll Now

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In-Class

Dec 19 - 22 Ottawa/AnyWare Enroll Now

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In-Class

Jan 24 - 27 Ottawa/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Feb 21 - 24 Herndon, VA/AnyWare Enroll Now

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In-Class

Mar 14 - 17 Ottawa/AnyWare Enroll Now

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In-Class

Mar 28 - 31 Alexandria, VA/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Apr 25 - 28 New York/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

May 9 - 12 Toronto/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

May 23 - 26 Ottawa/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

May 30 - Jun 2 Rockville, MD/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Aug 1 - 4 Ottawa/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Sep 5 - 8 Herndon, VA/AnyWare Enroll Now

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Live, Online via Anyware
In-Class

Guaranteed to Run

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Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here

Tuition

Standard

$2990

Government

$2659

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Questions

Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm


FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 23 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 22 PDUs
Business & Strategic : 1 PDUs

Read more ...

“The technical writing course was fantastic. It helped me eliminate ‘no value added’ to documentation, as well as whittle documents down to nothing but the information the end user truly needs.”

- E. Shue, Test Engineer
Crucial Security

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