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Software Development

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Software Quality Assurance: Implementing Consistent Quality



Course Number



3 Days


About This Course: In this course, you learn how to define, design and effectively lead Quality Assurance (QA) activities using proven techniques tailored for your life cycle model. You gain the necessary skills to improve customer satisfaction through QA practices, deliver consistent quality through reviews, walkthroughs, inspections and audits, while controlling major components using Configuration Management (CM) practices.

You Will Learn How To

  • Improve customer satisfaction through quality and process initiatives
  • Implement and effectively lead Quality Assurance (QA) activities
  • Analyze information through static and dynamic techniques including walk-throughs and inspections
  • Control major components using Configuration Management (CM) practices

Important Course Information

Recommended Experience:

  • Familiarity with project activities or software development

Activities in this course are aligned with SEI CMMI, ISO 9001, and IEEE

Course Outline

  • Introduction to Quality Assurance
  • Contrasting roles: Quality Assurance, Testing, Verification and Validation
  • Comparing software development life cycles
  • Documenting processes
  • Defining the goals of Quality Assurance
  • Quality Assurance Components

Analyzing the components of quality

  • Creating processes
  • Choosing the best practices and implementing process improvement initiatives
  • Comparing Agile and traditional QA roles and methods

Implementing a road map

  • IEEE
  • CMMI
  • ISO 9001
  • Selecting and documenting standards
  • Participating in reviews and audits
  • Maintaining records
  • Planning for Quality Assurance

Applying verification and validation techniques for error detection

  • Evaluating verification and validation techniques
  • Analyzing life cycle products
  • Implementing a QA policy and plan
  • Exploring testing levels

Detecting defects while applying inspection techniques

  • Defining the inspection process
  • Planning and conducting an inspection
  • Communicating inspection results
  • Conducting Audits

The types of audits

  • Comparing process, product and projects
  • Implementing quality system and configuration audits
  • Documenting audit findings in a report

Comparing industry standards

  • Complying with industry standards and models: ISO 9001 and CMMI
  • Comparing the work products against industry best practices

Initiating the auditing process

  • Planning and preparing for the audit
  • Reporting the results
  • Monitoring noncompliance

Participating in an audit

  • Reviewing documentation
  • Documenting and confirming audit findings
  • Presenting audit findings
  • Applying Configuration Management (CM)

Defining the components of a CM system

  • Identifying the workflow and work products
  • Assessing and managing components with release management
  • Communicating product status using reports

Managing and controlling products for consistency

  • Controlling QA and/or test plans
  • Monitoring quality reports, audit findings and peer review documentation
  • Continuous Process Improvement

Fostering learning through process improvement

  • Defining and implementing process improvement
  • Planning process improvement initiatives

Achieving excellence through metrics

  • Selecting and analyzing metrics
  • Communicating organizational progress

Analyzing data through root cause analysis

  • Determining the possible causes of problems utilizing a Fishbone diagram
  • Narrowing down the correct course of action by creating a Pareto Analysis diagram
  • Examining flow charts during the root cause analysis process

Coordinating the next steps

  • Implementing corrective actions
  • Focusing on prevention techniques
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Nov 30 - Dec 2 New York/AnyWare Enroll Now

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Live, Online via AnyWare

Dec 14 - 16 Ottawa/AnyWare Enroll Now

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Jan 4 - 6 Rockville, MD/AnyWare Enroll Now

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Feb 22 - 24 AnyWare Enroll Now

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Apr 26 - 28 New York/AnyWare Enroll Now

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Jul 19 - 21 Rockville, MD/AnyWare Enroll Now

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Live, Online via AnyWare

Aug 16 - 18 AnyWare Enroll Now

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Live, Online via AnyWare

Oct 25 - 27 New York/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Guaranteed to Run

Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here






Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."



Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 23 Credits from NASBA

This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 23 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 20 PDUs
Business & Strategic : 3 PDUs

Read more ...

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