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Personal Skills for Professional Excellence



Course Number



3 Days

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In today’s complex and fast-changing workplace, how you demonstrate your professionalism and the effect you have on others is as important as the tangible results you produce. By understanding and making the best use of your strengths and talents to achieve success and work with others to manage challenging situations, you add value to your organization. In this course, you will learn how to develop the behaviors and competencies that help focus on your purpose, work effectively with colleagues, develop your networks and expertise, contribute constructively to organizational politics and build a reputation for delivering results.

You Will Learn How To

  • Add value to your organization by building your strengths and talents
  • Get results working with different personality types
  • Create and maintain a supportive network of relationships
  • Build and leverage your professional reputation
  • Develop your political intelligence

Important Course Information

  • Requirements

    • A desire to develop greater self-knowledge
    • Ability to work constructively with others

Course Outline

  • Introduction
  • Key characteristics of professional people
  • The components of personal effectiveness
  • Intelligences, personality and effectiveness

Identifying your personal strengths

  • Applying the Multiple Intelligences Model
  • Profiling your preferred personal style(s)
  • Uncovering the talent paradox

Putting your strengths to work

  • Assessing natural talents and personal values
  • The influence of intelligences on personality
  • Recognizing the effects of personal styles
  • Building Your Professional Effectiveness

Developing your professional power

  • Turning knowledge and skills into strengths
  • Recognising the source of your personal power
  • Adopting a proactive approach to building your power

The core elements of professional excellence

  • The three Rs of personal effectiveness
  • Owning your professional reputation
  • Operating with ethics and integrity
  • Working Productively with Others

Enhancing your thinking tool set

  • Building competence in working with others
  • The dynamics of human interactions
  • Enhancing your emotional intelligence

Interpreting behavior and language to understand motives and intent

  • The importance of difference in productive working
  • Building effective mental models
  • Managing different personal styles
  • Working together to get results

Clarifying purpose and process

  • Focusing on the purpose and outcomes
  • Managing group processes to get results
  • Adopting a collaborative approach

Making groupwork work for you

  • Making effective group decisions
  • Taking different perspectives into account
  • Keeping discussion constructive and professional
  • Managing Networks and Organisational Politics

Proactively managing your network and reputation

  • Reaping the benefits of networking for purpose
  • Enhancing your personal influence
  • Crafting your personal brand

Demonstrating political intelligence

  • Profiling your level of political intelligence/li>
  • Approaching politics with integrity
  • Contributing to constructive politics in your organisation

Managing disagreement productively

  • Being assertive without aggression
  • Defusing disagreement with active listening
  • Dealing with more serious disagreement
  • Setting the Framework for Success

Harnessing the power of positive psychology

  • Overcoming limiting beliefs
  • Developing mental toughness
  • Addressing the journey to excellence continuum

Choosing your personal and professional future

  • Aligning strengths and purpose
  • Making purpose concrete through goals
  • Addressing resistance and established patterns

Committing to action

  • Choosing to become the best that you can be
  • Crafting your blueprint for professional effectiveness
  • Presenting your personal statement of commitment
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrollment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $1950   Government: $1950

Jan 9 - 11 ( 3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Feb 27 - Mar 1 ( 3 Days)
9:00 AM - 4:30 PM EST
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Apr 24 - 26 ( 3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Jun 26 - 28 ( 3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Jul 17 - 19 ( 3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Aug 14 - 16 ( 3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

Dec 11 - 13 ( 3 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

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Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or click here
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Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 16 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

"The personal skills class was great—the instructor was knowledgeable and made the material easily understandable. I've definitely made use of the mental modules portion, and as a result have become more aware and sensitive to my own needs as well as the needs of others. The positive attitude I've developed has infected the rest of my team—now we all have a brand new perspective about achieving company goals!"

- S. Ramnauth, Learning / Org. Dev. Registrar
MetroPlus Health Plan

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