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Leadership and Professional Development

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Personal Skills for Professional Excellence



Course Number



4 Days


About This Course: You will gain a comprehensive set of skills that helps you stay focused, work effectively with colleagues, develop your networks and expertise, and build your reputation for delivering results. This course gives you the skills and tools you need to handle everyday practical problems.

You Will Learn How To

  • Apply proven skills to stay focused, work effectively and develop your networks and expertise
  • Get results working with different and difficult personality types
  • Maintain focus in pressure situations
  • Build and leverage your professional reputation
  • Work productively within your organization's political environment

Course Outline

  • Introduction
  • Key characteristics of professional people
  • The components of personal effectiveness
  • Realizing Your Strengths and Fulfilling Your Potential

Evaluating your aptitudes, personal style and development areas

  • Applying the Multiple Intelligences Model
  • Profiling your preferred personal style(s)
  • Uncovering the talent paradox

Working to your strengths

  • Assessing natural talents and personal values
  • The influence of intelligences on personality
  • Recognizing the effects of personal styles
  • Building Your Professional Effectiveness

The core elements of professional excellence

  • The three Rs of personal effectiveness
  • Operating with ethics and integrity

Developing your professional power

  • Recognizing the source of your personal power
  • Adopting a proactive approach to building your power
  • Working Productively with Others

Enhancing your thinking tool set

  • Revealing limiting beliefs and personal restrictors
  • The dynamics of human interactions
  • Enhancing your emotional intelligence

Interpreting behavior and language to understand motives and intentions

  • The importance of difference in productive working
  • Building effective mental models
  • Managing different personal styles
  • Achieving Results in Pressure Situations

Working together to get results

  • Identifying important players in your work environment
  • Working with difficult coworkers
  • Countering corporate game-playing

Making meetings work for you

  • Keeping your meetings constructive and professional
  • Taking personal styles into account during meetings
  • Adopting a collaborative approach
  • Building Your Professional Reputation

Amplifying your effectiveness by networking

  • Reaping the benefits of networking for purpose
  • Enhancing your personal influence
  • Building and managing your networks proactively
  • Crafting your personal brand

Demonstrating political intelligence

  • Assessing your level of political intelligence
  • Being political with integrity
  • Navigating the power and politics in your organization

Managing disagreement productively

  • Being assertive without aggression
  • Defusing disagreement with active listening
  • Dealing with more serious disagreement
  • Creating the Results You Want

Harnessing the power of positive psychology

  • Seeing stress as a gift
  • Building short-term coping mechanisms
  • Developing mental toughness

Assembling a personal success strategy

  • Aligning strengths and purpose
  • Finding balance with the Wheel of Life
  • Choosing to become the best that you can be
  • Setting the Framework for Success

Choosing your personal and professional future

  • Learning from successes and setbacks to build excellence
  • Creating big picture goals
  • Addressing resistance and established patterns

Committing to action

  • Crafting your blueprint for professional effectiveness
  • Addressing the journey to excellence continuum
  • Presenting your personal statement of commitment
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Course Schedule

Attend this live, instructor-led course In-Class or Online via AnyWare.

Hassle-Free Enrollment: No advance payment required.
Tuition due 30 days after your course.

Nov 29 - Dec 2 New York/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Dec 19 - 22 Toronto/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Jan 3 - 6 Herndon, VA/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Jan 31 - Feb 3 Alexandria, VA/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

May 30 - Jun 2 New York/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Jun 13 - 16 Herndon, VA/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Jun 26 - 29 Toronto/AnyWare Enroll Now

How would you like to attend?

Live, Online via AnyWare

Guaranteed to Run

Bring this Course to Your Organization and Train Your Entire Team
For more information, call 1-888-843-8733 or click here






Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."



Call 1-888-843-8733 or click here »

An experienced training advisor will happily answer any questions you may have and alert you to any tuition savings to
which you or your organization may be entitled.

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results.
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)
  • Make progress toward one or more Learning Tree Specialist & Expert Certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 23 Credits from NASBA

This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 23 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 16 PDUs
Leadership : 4 PDUs
Business & Strategic : 3 PDUs

Read more ...

"The personal skills class was great—the instructor was knowledgeable and made the material easily understandable. I've definitely made use of the mental modules portion, and as a result have become more aware and sensitive to my own needs as well as the needs of others. The positive attitude I've developed has infected the rest of my team—now we all have a brand new perspective about achieving company goals!"

- S. Ramnauth, Learning / Org. Dev. Registrar
MetroPlus Health Plan