Organizational Change Management: APMG CM™ Practitioner Certification

Level: Intermediate

Prepare to achieve the APMG Change Management™ Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.

Key Features of this Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Prepare for and take the APMG Change Management Foundation and Practitioner Exams
  • Improve exam-taking techniques with practice exam questions
  • Work as an informed member of an organizational change team
  • Apply and tailor change management guidance in organizational change situations


APM Group--Change Management CPE 29 Credits PMI 29 PDU

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In Class & Live, Online Training

  • 5-day instructor-led training course
  • Earn 29 NASBA credits (live, in-class training only)
  • One-on-one after-course instructor coaching
  • Tuition can be paid later by invoice -OR- at the time of checkout by credit card
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Standard $3190 USD

Government $2833 USD




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In Class & Live, Online Training

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Note: This course runs for 5 Days

  • Feb 7 - 11 9:00 AM - 4:30 PM EST Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • May 16 - 20 9:00 AM - 4:30 PM EDT Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

  • Aug 8 - 12 9:00 AM - 4:30 PM EDT Washington, DC / Online (AnyWare) Washington, DC / Online (AnyWare) Reserve Your Seat

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Change Management Training Information

  • Recommended Experience

    Previous change management experience is helpful but not required.

  • Homework/Preparation

    • A minimum of 15 hours of pre-course reading is required, with the following materials, which will be sent three weeks in advance: "The Effective Change Manager's Handbook" and "The Learning Tree Pre-Course Study Guide"
    • Two hours of home study are required after each course day
  • Exam Information

    • The APMG Change Management Foundation exam is taken on the fourth day of class
    • Passing the Foundation exam is required to take the Practitioner exam on the fifth and final day of class
  • Schedule

    Days 1 - 4 class hours:
    9:00 a.m. - 5:00 p.m.
    60-minute lunch
    Two 15-minute breaks

    Day 4, Foundation* Exam:
    11:00 a.m. - 12:00 p.m.

    Day 5 class hours, Practitioner Exam*:
    9:00 a.m. - 12:00 p.m.
    *All AnyWare remote attendees will need to contact our Learning Tree Customer Service department prior to their course start date in order to make arrangements for taking the necessary Change Management exams.

  • Certification Information

    This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›

Change Management Training Outline

  • APMG Foundation and Practitioner Exams

    Creating the conditions for exam success

    • Gaining insight into the exam process and styles of exam questioning used
    • Applying proven tips for exam success
    • Practicing with test questions and mock exam papers

    Foundation Exam: Day 4

    • Completing the necessary APMG paperwork
    • Taking the exam
    • Obtaining your Foundation Exam results

    Practitioner Exam: Day 5

    • Preparing individually for exam
    • Taking the exam
  • Change and the Organization

    A Change Management Perspective

    • Using organizational paradigms to better respond to different ways of working
    • Recognizing organizations as either machines, brains, political systems or flux and transformation
    • Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
    • Establishing a framework for change leadership roles, involving the change sponsor, change agent and line manager
    • Adjusting approaches to allow for the prevalent culture within an organization
    • Applying mechanisms that allow change to evolve where emergent change is appropriate

    Defining Change

    • Identifying organizational drivers of change
    • Analyzing the impact of change with Force-Field Analysis and then applying appropriate steps
    • Differentiating between Vision Statement and Mission Statement
    • Avoiding common pitfalls of writing a Vision Statement
    • Aligning change management structures with project management governance
  • Change Management Practice

    Change Impact

    • Three ways to categorize the impact of change
    • Assessing the impact of change on the organization and its stakeholders
    • The benefits of a change severity assessment in planning change

    Change Readiness

    • Increasing motivation to change using the Change Formula
    • Laying foundations for successful change
    • Building a Change Team
    • Managing resistance to change
    • Embedding and sustaining change
  • Communication and Stakeholder Engagement

    Stakeholder Strategy

    • Seven principles of stakeholder engagement
    • Identifying stakeholders using the CPIG classification
    • Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
    • Managing relationships and mobilizing stakeholders
    • Developing influencing strategies

    Communication and Engagement

    • Improving change communication effectiveness using five best practice guidelines
    • Producing a Communication Plan using AIDA
  • Change and the Individual

    How individuals respond to change

    • Preparing people for change
    • Recognizing and responding to a range of motivational factors
    • Facilitating change through the Change Curve
    • Leading change and transition through Bridges' model of human transitions

    Education and learning support

    • Anticipating learning and motivational resistance
    • Producing a Training Plan

Team Training

Change Management FAQs

  • What is this course about?

    This course prepares you for the APMG Change Management Foundation Exam, given on Day 4, and Practitioner Exam, given on Day 5. You learn good practice models to deliver effective change within your workplace, including approaches to achieve buy-in and handle continuous change.

  • Who will benefit from this course?

    This course is valuable for individuals wishing to achieve the APMG Change Management Certification. Anyone who must interact effectively with others to facilitate or direct change may find this course useful.

  • What are the benefits of achieving the APMG Change Management Foundation Certification?

    The APM Group (APMG) is the international exam and accreditation authority responsible for offering a suite of qualifications including ITIL®, PRINCE2® and MSP®. The APMG Change Management Certification recognizes knowledge and experience in dealing with the theories of how change impacts, and is affected by, individuals, teams, organizations and leaders of change initiatives. Successful completion of the APMG Change Management Certification demonstrates an individual's solid understanding of managing and leading change.

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