Communication Skills









Preferred method of contact:

The Art of Coaching: Enabling Employees to Achieve Their Potential

COURSE TYPE

Foundation

Course Number

224

Duration

2 Days

Request Team Training

Coaching is one individual working with another to help them improve their performance and reach their potential. Effective implementation of coaching within all levels of an organization is essential in maximizing the return on training investments, enhancing employee motivation and performance, and creating a noticeable improvement in the bottom line. This intensive, workshop course provides the knowledge and unique skills required to be a successful coach and to foster a mutually supportive environment that is beneficial to both individual and organizational growth.

You Will Learn How To 

  • Apply coaching techniques to unlock employee potential and maximize performance
  • Harness the art of coaching to forge collaborative relationships
  • Structure a framework for mutually effective learning and development
  • Develop the coaching skills, attitudes and behaviors to foster success at all levels
  • Recognize and adapt to individual and situational differences
  • Create a positive, supportive environment that generates goodwill and engagement

Course Outline

  • The Powerful Art of Coaching

The spirit and practice of coaching

  • Creating a symbiotic relationship between organizational and individual performance
  • Building a performance-enhancing culture
  • Forging a partnership of trust and respect

Benefits of coaching

  • The positive effect on the bottom line
  • Reinforcing and maximizing training outcomes
  • Reaping the emotional rewards of achievement

Coaching: The critical cornerstone of leadership

  • Benchmarking coaching attitudes and skills
  • Experiencing "magnificence"
  • Structuring the Learning and Coaching Cycle

Setting the foundation

  • Clarifying expectations through well-formed outcomes
  • Examining alternative pathways to achievement
  • Eliciting the current reality
  • Committing to a course of action
  • Drafting the coaching contract

Supporting the learning process

  • Creating a learning environment
  • Demonstrating the art of high-quality listening
  • Asking structured questions
  • Sharing perceptions
  • Identifying proactive and reactive coaching opportunities

Reviewing the results

  • Establishing shared insight through quality feedback
  • Encouraging self-evaluation
  • Fostering self-awareness and self-responsibility
  • Closing the loop and reviewing success
  • Honing Your Coaching Skill Set

Creating a supportive environment

  • Building trust and mutual respect
  • Providing "psychological safety"
  • Demonstrating emotional intelligence

Leveraging coaching language techniques

  • Utilizing the questioning technique
  • The use of silence
  • Reinforcement
  • Redirecting
  • Reframing
  • Coaching language patterns
  • Clarifying goals
  • Solving problems
  • Overcoming limiting beliefs
  • Exploring deeper emotions
  • Adapting Your Coaching Style to Individuals and Situations

Developing insight into self and others

  • Assessing individual needs
  • Eliciting values and motivators
  • Setting challenging and realistic goals

Adopting appropriate coaching styles

  • Profiling your personal behavior patterns
  • Managing the coaching dynamic
  • Selecting effective interventions
  • Flexing between different coaching styles

Overcoming internal and external barriers to coaching

  • Challenging mental models
  • Recognizing and addressing reluctance

Team coaching

  • Creating a common vision of excellence
  • Ensuring interactivity for maximum benefit
  • Coaching for Commitment

The passion of the coach

  • Instilling passion and commitment in others
  • Unleashing the power of positive dialog
  • Optimizing individuality and uniqueness
  • Co-achieving through mutual support and learning
  • Promoting transformational coaching

Meeting the moral commitment of modern leadership

  • Creating the climate for performance excellence
  • Providing leadership to instill self-belief
Show complete outline
Show Less

Exclusive Private Team Training Course

Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.

This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.

Preferred method of contact:

Attendee Benefits

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."

Prev
Next

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

This course qualifies for 1 semester hour of college credit as certified by the American Council on Education's College Credit Recommendation Service (ACE CREDIT). Read More...

Earn 11 Credits from NASBA

This course qualifies for 11 CPE credits from the National Association of State Boards of Accountancy CPE program. Read more ...

Earn 11 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 11 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 7 PDUs
Leadership : 1 PDUs
Business & Strategic : 3 PDUs

Read more ...

- ,

Prev
Next
Chat Now

Please Choose a Language

Canada - English

Canada - Français