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Leading Teams: Improving Productivity Through Teamwork



Course Number



3 Days
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In this course, you gain the skills to structure, measure and tune team performance. Through practical workshops, you learn how to become a leader who equips his or her teams with the skills and capabilities to deliver world-class results. You also learn how to create the conditions for success in service delivery teams, integrate leadership characteristics into your management style, and deploy a multilevel approach to minimize communication breakdowns.

You Will Learn How To 

  • Develop your teams to maximize their strengths and enhance productivity
  • Optimize organization and work design for success in service delivery teams
  • Motivate your team with effective performance measurement
  • Integrate your leadership responsibilities, competencies and behaviors into your management role
  • Leverage the complementary skills and styles of your team
  • Eliminate barriers and chokepoints that block teamwork

Course Outline

  • Introduction
  • Focusing on people: the key to successful leadership
  • Debunking the charisma requirement
  • Defining leadership and leadership effectiveness
  • Linking the responsibilities, competencies and behaviors of successful leaders
  • Structuring Effective Work Design

Identifying the components of effective teamwork

  • The power of team-owned ground rules
  • Optimizing team structure

Designing effective work assignments

  • Matching task-to-team organization
  • Selecting the best team design
  • Shaping the Leadership Thought Process

Managing beyond your team boundaries

  • Protecting the team from outside pressure and disturbance
  • Influencing key players to secure resources

Questioning leadership conventions

  • Countering the myth of "Big L" leadership
  • Applying quiet leadership skills
  • Harnessing the Power of Motivation and Performance Measurement

Building team-led effectiveness

  • Analyzing the subtle forces of measurement
  • Measuring what matters
  • Building a positive psychological contract
  • Tuning measures to optimize results

Overcoming roadblocks to productivity

  • Motivating others by winning their cooperation
  • Ranking team member motivators
  • Forging Your Role as a Leader

Integrating management and leadership

  • Distinguishing the five components of effective leadership
  • Applying leadership in service delivery teams

Refining a powerful leadership approach

  • Encouraging feedback for enhanced performance
  • Building performance through emotionally intelligent leadership

Adopting a servant-leadership role

  • Making the team your primary customer
  • Enhancing individual and team capabilities
  • Enabling the team as a key leadership activity
  • Adapting Your Leadership Role to Accommodate Difference

Expanding your leadership perspective and capabilities

  • Adopting attitudes and expectations to enhance performance
  • Taking on the challenge of leadership excellence

Converting difference into team effectiveness

  • Appreciating the uniqueness of each team member
  • Capitalizing on the differences and diversity of your team

Pinpointing chokepoints in team dynamics

  • Modeling your team as a system
  • Optimizing system effectiveness
  • Designing an Effective Team Communication Strategy

The elements of successful communication

  • The causal link between climate, mood and productivity
  • Recognizing mutual communication styles
  • The dominance of emotion in communication and thought

Applying a diverse communication approach

  • Matching channels for communication clarity
  • Identifying situations that impact team performance
  • Applying a dispassionate approach to conflict resolution
  • Managing for agreement and handling conflict
  • Planning Your Transition to Successful Leadership
  • Building your vision for your high-performing team
  • Matching your leadership strategies to your team realities
  • Managing reentry into the workplace
  • Setting performance milestones to evaluate your success
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Exclusive Private Team Training Course

Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.

This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.

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Attendee Benefits

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 Credits from NASBA

This course qualifies for 17 CPE credits from the National Association of State Boards of Accountancy CPE program. NOTE: Only live, in-class attendance qualifies for NASBA CPEs. Read more ...

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 5 PDUs
Leadership : 7 PDUs
Business & Strategic : 5 PDUs

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