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In this course, you gain the skills to structure, measure and tune team performance. Through practical workshops, you learn how to become a leader who equips his or her teams with the skills and capabilities to deliver world-class results. You also learn how to create the conditions for success in service delivery teams, integrate leadership characteristics into your management style, and deploy a multilevel approach to minimize communication breakdowns.
Identifying the components of effective teamwork
Designing effective work assignments
Managing beyond your team boundaries
Questioning leadership conventions
Building team-led effectiveness
Overcoming roadblocks to productivity
Integrating management and leadership
Refining a powerful leadership approach
Adopting a servant-leadership role
Expanding your leadership perspective and capabilities
Converting difference into team effectiveness
Pinpointing chokepoints in team dynamics
The elements of successful communication
Applying a diverse communication approach
Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.
This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your course exam on the last day of your course and receive a Certificate of Achievement with the designation "Awarded with Distinction."