ITIL® 4 Foundation Bridge Training

Level: Foundation

Start your ITIL 4 certification journey on the right foot! Learning Tree's accredited ITIL 4 Foundation certification instructor-led training course and virtual academy provide you with the knowledge needed to pass the ITIL 4 Foundation Certification exam. Explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery, and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy. 

Are you new to ITIL or looking for a more in-depth look into ITIL 4? 

Try our full ITIL 4 Foundation course, ITIL 4 Foundation Certification Training. Specifically designed for those who are new to ITIL, it walks you through ITIL 4 so that you can prepare for the ITIL 4 Foundation Exam.

Key Features of This ITIL 4 Foundation Bridge Training:

  • World's only adaptive ITIL 4 Foundation course and instructor-guided learning options
  • Accredited course content and curriculum
  • ITIL 4 Foundation exam voucher included
  • Practice exams, prep questions, and additional resources

You Will Learn How To:

  • Prepare for the ITIL 4 Foundation certification exam
  • Identify opportunities to develop IT practices using ITIL guidelines
  • Interact with IT teams using ITIL 4 terminology and concepts
  • Explore the service value chain, and IT service management practices
  • Recognize the importance of IT and business integration

Choose Your Method | Take2 exam re-sit included

NEW! Personalized ITIL 4 Foundation Adaptive Virtual Academy * includes Expert guidance too!

Effective April 1, 2021, this Learning Tree training course features the Take2 re-sit exam option. In the case of an unsuccessful result, you can retake the exam within six months of your first try.

Virtual Academy
What's Included >
$1550 USD
$1550 USD
Live, Instructor-Led What's Included >
$895 USD
$895 USD

Prices shown do not include tax.

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ITIL 4 Foundation Virtual Academy

ITIL 4 Virtual Academy Training Information

  • ITIL 4 Virtual Academy Description

    The ITIL 4 Foundation Virtual Academy is the first and only of it's kind in the world. Integrating AI-based adaptive learning, mobile-friendly content, and social learning provides all the resources needed to intelligently start your ITIL journey. Learners will get unlimited annual access to:

    • Instructor hosted ITIL virtual collaboration space
    • Full ITIL 4 Foundation adaptive, eLearning course
    • The official ITIL 4 Foundation digital book
    • Exam voucher for the certification exam
    • 30% off all live, instructor-led ITIL courses offered by Learning Tree — Explore the full ITIL Training Curriculum ›
  • Course Materials

    • You will have access to the following ITIL ebook on Day 1 of your course by logging into your PeopleCert account:
      • ITIL 4® Foundation Manual
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Note: This course runs for 1 Day

  • Apr 19 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Ottawa / Online (AnyWare)

  • Jul 11 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) New York / Online (AnyWare)

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.

ITIL 4 Foundation Virtual Academy Training Content

  • ITIL 4 Foundation Virtual Academy Training Content

    • Module 01: Key Concepts
    • Module 02: The Four Dimensions
    • Module 03: The Service Value System
    • Module 04: Guiding Principles
    • Module 05: Practice Overview and General Management
    • Module 06: Service Management and Technical Management
    • Module 07: Incident, Event, and Problem Management

ITIL 4 Virtual Academy FAQs

  • What background do I need for this ITIL 4 Foundation Virtual Academy?

    No specific experience is required to join! But do bring your curiosity and willingness to try new, innovative things.

  • How does the academy work?

    Once you register for the academy, you will first be directed to a virtual collaboration space hosted by our top ITIL subject matter experts. There they will provide you with instructions on how to interact with the adaptive course and other digital resources. The collaboration space is always available for any questions. Be sure to check in frequently as new webinars, group coaching sessions, and individual office hours are posted frequently. Based on YOUR PERSONAL interaction with the materials, our ITIL 4 experts will work with you throughout your annual term to get you ready to pass the ITIL 4 Foundation exam and set you on a path for long-term ITIL success!

  • What is adaptive learning?

    Adaptive learning is a method of on-demand instruction that orchestrates artificial intelligence and sophisticated algorithms to present the next appropriate action based on what it knows about each unique learner. It evolves moment-by-moment using trial and error as the environment changes. This allows the learner to make mistakes and pursue misconceptions, closely mimicking real-world cognitive situations in a consequence-free environment, and providing an effective and engaging experience. Such personalization increases efficiency, as well as engagement, by taking into consideration what each learner has already mastered — reducing time to learning by 50% on average.

  • How long will it take me to get through the adaptive content?

    That is completely up to you! Adaptive learning is proven to reduce learning time by 50% since it takes into account what you already know - only presenting content when you need it.

    In general, it can take anywhere from 20 minutes to 2 hours to complete each modulo, so potentially anywhere from 140 minutes to 14 hours, depending on your comfort level with the material.

  • What if I earn my Foundation certification early in my annual term?

    It doesn't stop there! Your enrollment in the ITIL 4 Foundation Virtual Academy entitles you to a 30% discount on all live, instructor-led ITIL courses - even beyond Foundation - which is key to realizing the value of ITIL for you and your organization.

  • When do I take my ITIL exam?

    You will be provided with an exam voucher for each exam and a link to register and schedule your online exam sessions with the PeopleCert web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert.

In Class & Live, Online Training

Ottawa / Online (AnyWare)
New York / Online (AnyWare)
Why do we require your location?

It allows us to direct your request to the appropriate Customer Care team.

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