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ITIL Training
 

ITIL® & IT Service Management Training Courses
 

ITIL® Training Courses

Course Num Length
ITIL® v3 Foundation Bridge Certificate 192 2 Days
ITIL® v3: Achieving Foundation Certification 197 3 Days
ITIL® v3 Managers Bridge 198 5 Days
ITIL® v3 Intermediate Qualification: Service Strategy 982 3 Days
ITIL® v3 Intermediate Qualification: Service Design 993 3 Days
ITIL® v3 Intermediate Qualification: Service Transition 992 3 Days
ITIL® v3 Intermediate Qualification: Service Operation 991 3 Days
ITIL® v3 Intermediate Qualification: Continual Service Improvement 994 3 Days
ITIL® v3 Intermediate Qualification: Operational Support and Analysis 995 5 Days
ITIL® v3 Intermediate Qualification: Release, Control and Validation 996 5 Days
ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization 997 5 Days
ITIL® v3 Intermediate Qualification: Service Offerings and Agreements 998 5 Days
ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle 983 5 Days
ITIL® v2: Achieving Foundation Certification 187 3 Days
ITIL® v2: Change, Configuration and Release Management 188 5 Days
ITIL® v2: Service Desk, Incident and Problem Management 189 5 Days

Business Analysis and Data Analysis Courses

Course Num Length
Introduction to Business Analysis 211 3 Days
Building an Effective Business Case 212 3 Days
Building a Business Analysis Work Plan 912 3 Days
Preparing for the IIBA CBAP Exam 913 4 Days
Introduction to Modeling for Business Analysis 447 4 Days
Strategic Enterprise Analysis 943 3 Days
Developing User Requirements 315 4 Days
Business Process Reengineering 381 4 Days
Making Successful Business Decisions 908 3 Days
Facilitation Skills 905 3 Days
Critical Thinking and Problem Solving 284 3 Days
Introduction to Business Intelligence 901 3 Days
Introduction to Knowledge Management 213 3 Days
Finance and Accounting for Non-Financial Managers 281 3 Days
Power Excel: Analyzing Data 195 2 Days
Introduction to Statistics 196 3 Days


 
ITIL: Best Practices For Managing Your Intrastructure


 
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
  
  
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ITIL® & IT Service Management Training

Earn credits from PMI with Learning Tree Training

Learning Tree Courses provide valuable training for professional project managers who are pursuing or maintaining the Project Management Professional (PMP®) certification from the Project Management Institute (PMI). Learning Tree course participants can earn professional development units (PDUs) for attending the courses in the Learning Tree Management Curriculum.   More »





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