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Disney Institute is a recognized leader in professional training, leadership development and cultural change for organizations around the globe. For the first time, Learning Tree is proud to offer their renowned courses—presented by experienced Disney Institute facilitators—at select Education Centers in the U.S.
When you participate in a Disney Institute course, you will learn proven business strategies and have a unique opportunity to "experience the business behind the magic" of the core Disney business strengths: Leadership Excellence, People Management, Quality Service, Brand Loyalty, and Inspiring Creativity.
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Course D330 • 3 Days: Disney’s Approach to Leadership Excellence
Communicate your vision and examine personal methods for inspiring others; experience successful Disney processes and the organizational structure that supports them; examine the strategies Disney leaders employ to keep their teams constantly improving and reaching new goals; and develop leadership action steps that will assist you in analyzing your organizational vision and individual leadership behaviors.
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Course D340 • 2 Days: Disney’s Approach to Quality Service
Anticipate the needs, wants and emotions of your customers in order to exceed their service expectations; bring consistency to your organization by establishing quality standards; design a delivery system that focuses on the employees, environment and processes that enhance quality service; and create a service plan that integrates quality standards and delivery standards that focus on exceeding customer expectations.
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Course D350 • 2 Days: Disney’s Approach to People Management
Select employees with the right skills and the right “fit” for your organization’s culture; train employees to make their best contributions and provide them with opportunities to improve their performance; communicate with all levels of your organization; and provide a supportive environment that celebrates success.
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Course D360 • 2 Days: Disney’s Approach to Brand Loyalty
Explore how to align your product/services to the expectations of your customers, analyze and improve your customer's experience by delivering on your brand promise, develop employee interactions with your customers which leads to customer loyalty and satisfaction, and design an action plan that promotes loyalty in your organization.
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Course D370 • 3 Days: Disney’s Approach to Inspiring Creativity
Learn how an infusion of creativity can yield powerful results—and powerful profits. This course will also help you discover how to foster a collaborative environment that draws on the creative resources of your entire organization; establish systems that help your leaders make decisions about new ideas; focus your employees’ creativity on the goals of your organization; and improve productivity by implementing new ideas generated in the creative process.
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Course D390 • 5 Days: Disney’s Approach to Business Excellence
This course will immerse you in all five topics of the “Disney’s Approach” series from Disney Institute: Leadership Excellence, People Management, Quality Service, Brand Loyalty and Inspiring Creativity. Together, these business strategies have proven to drive financial results and repeat business. An understanding of these five core competencies will lead to a sustainable competitive advantage for your organization.
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Enroll in Disney Institute Courses
presented at Learning Tree Education Centers Today!
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