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You Will Learn How To
- Lead and manage teams for positive organizational outcomes
- Navigate organizational politics to get things done
- Implement strategy to strengthen your team's competitive advantage
- Enable effective decision making in challenging situations
- Extend alliances and proactively facilitate change across your organization
- Focus on individual and team strengths to enhance capability and performance
Course Benefits In today's world of continuous externally and internally driven change, organizations rely on middle managers to execute strong visioning and engagement skills to keep their teams productive and results-focused. In this course, you gain practical knowledge, skills and political savvy to become more effective at implementing strategy, building networks and alliances, and leading teams through various types of change.
Who Should Attend Middle managers who wish to enhance their ability to drive results while enhancing their team's performance. Management experience at the level of Course 290, " Management Skills," Course 906, " Management Skills for an IT Environment," or Course 222, " Leadership Skills: Success through Teamwork," is assumed.
In an immersive environment, you participate in a thought-provoking case study, as well as individual and group activities, to apply management tools, techniques and strategies. Activities include the following:
- Determining your leadership strengths
- Assessing your ability to thrive in a political environment
- Turning your department's strengths and weaknesses into a competitive advantage
- Measuring and monitoring performance results
- Profiling your decision-making style
- Building connections and networks
- Applying a strategic change model
- Highlighting individual and team strengths
- Storytelling to appreciate generational differences
- Customizing a personal action plan for individual growth
Course 909 Content The Role of the Middle Manager
- Assessing your strengths
- The scope of the middle management role
- The voice of experience
- Building credibility and trust
- Managing for results
Politics with Integrity
Organizational culture
- Demystifying your organization's culture
- Appreciating political dynamics
- Recognizing the politics in internal processes and relationships
- Valuing different perspectives
Politics: the art of getting things done
- Politics and ethics
- Assessing the political landscape
- Developing your power base
- Inspiring others in your network to take action
- Promoting a culture of trust
Linking Strategy to Action
Implementing a strategic direction
- Balancing strategic planning with implementation
- Middle managers as strategy ambassadors and activists
- Identifying your department's strengths, weaknesses and competitive advantage
- Scanning the business environment
Translating strategy into measurable outcomes
- Ensuring people get and stay focused on the right results
- Building momentum using measures and milestones
- Communicating results up and down the hierarchy
Making Tough Decisions
What makes a decision challenging
- Dealing with the unknown
- Problems and dilemmas
- Recognizing cognitive and personal biases
- Exercising good judgment when making ethical decisions
Decision-making styles
- Identifying your own style
- Flexing your style to gain buy-in
Applying a decision-making model
- Employing a step-by-step process
- Generating and prioritizing options
- Weighing decision criteria
- Minimizing the potential for conflict
- Making appropriate trade-offs
Expanding Your Influence across Your Organization
Eliminating "silo" thinking
- Defining your circle of influence
- Gaining support and commitment from others
The power of networking
- Broadening your network through personal and professional connections
- Creating alliances to effect positive action
- Identifying pivotal links across the organization
Fostering Change from the Middle
The challenge of change
- Why change is difficult
- Inspiring action from your team
- Helping people see the need for change
Making change happen
- Implementing approaches throughout the change process that deliver effective results
- Identifying those resistant to change
- Transforming resistance into cooperative productivity
Engaging and Mobilizing Others
Leveraging team performance for strategic results
- Supporting improved individual and team performance
- Eliminating performance barriers
- Fostering ownership, accountability and teamwork in your management team
- Effectively integrating new team members
Harnessing individual strengths
- Motivating others through a shared vision
- Aligning individual purpose with organizational goals
- Promoting individual talents and skills
Orchestrating cross-generational understanding
- Respecting different values and approaches
- Deciphering and interpreting style differences
- Storytelling as a communication tool
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