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1-800-THE-TREE (1-800-843-8733)
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Introduction to TelecommunicationsVoice/Data/Video Convergence
Course: 373
Type: Course Workshop
Duration: 3 Days
You Will Learn How To
- Apply multiple communications technologies for voice, data and video convergence
- Choose the correct wired or wireless transmission solution for network access
- Specify the most cost-effective telephony network technologies for your enterprise
- Benefit from the evolution of voice traffic from traditional telephony solutions to VoIP
- Take advantage of the Internet, MPLS and VPN technology to handle your data and voice communications
- Evaluate current data network alternatives for cost-effective technical support
Course Benefits Today's organizations face the challenge of applying the ever-expanding options for modern technologies. Meeting the requirements for wide-area telecommunications networks that handle voice, data and video is critical to remain competitive. This comprehensive course demystifies the principal components and standards of telecommunications options. You learn how to evaluate choices and develop a strategy that achieves the best balance between cost, security and performance for each type of traffic.Who Should Attend Those involved in projects requiring the transmission of voice, data and video over wide area networks.Course Workshop Participants perform the critical tasks of selecting WAN and telecom technologies, including:
- Calculating break-even costs for fractional services
- Choosing the best Internet access technology
- Sizing and selecting a PBX
- Costing an IP PBX
Live demonstrations emphasize the concepts taught in class, including:
- SIP call setup
- Comparing audio compression methods for voice and music
Course 373 Content
- Why convergence matters
- The importance of Quality of Service (QoS)
- Leased and switched networks
- Public and private networks
- Circuit- and packet-switching
- Unshielded Twisted Pair (UTP) cables
- Fiber optics
- Applying wireless solutions: VHF, UHF, microwave
- Bandwidth, frequency response, loss and dB
- Pulse code modulation (PCM)
- Time division multiplexing for efficiency
- Employing leased lines and fractional services
- Exploiting capacity of copper and fiber
- Manageability and scalability
- SONET/SDH rings
- Wired pair: tip and ring
- Bandwidth and electrical power
- Lines and trunks
- Switch matrices and controllers
- Comparing PBX and Centrex
- Calculating blocking probability
- Measuring traffic in Erlangs
- Sizing PBX trunk groups
- Making use of B-channels and D-channels
- Voice and data conferencing applications
- GSM vs. CDMA
- Data services: GPRS, EDGE, EV-DO
- Evolution to 3G and UMTS
- Mean opinion score for voice quality
- ADPCM, LPC, CELP
- G.711, G.72x
- Video codecs: H.264, MPEG
- Motivations for VoIP
- The five architectures
- Following a VoIP call
- IP telecasts and softphones
- RTP for voice and video
- Competing standards: H.323 and SIP
- Quality and reliability
- Migration strategies
- SLAs and outsourcing
- DTMF on lines
- E&M on trunks
- Slot-16 and robbed-bit signaling
- Benefits of common-channel signaling
- Q.931 ISDN call control
- SS7 trunk signaling
- The TCP/IP protocol suite
- IP datagram service & addressing
- Routers, internets and intranets
- Adding QoS using RSVP and DiffServ
- Tunneling and encryption for security
- Performance challenges
- Adding connections to IP internets
- Leveraging labels and switching for speed
- Label-switched paths (LSP)
- Label-switched routers (LSR)
- xDSL and cable modems
- Cellular vs. WiMAX vs. Wi-Fi
- Challenges of QoS
- ATM vs. MPLS
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