Developing User Requirements: The Key to Project Success

Course 315 | 4 Days

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Developing User Requirements: The Key to Project Success

You Will Learn How To:

  • Write well-formed, validated requirements and enhance your development processes
  • Organize and sequence requirements into a user requirements document
  • Prepare a plan for completing a user requirements project
  • Conduct efficient user requirements meetings
Course participants analyzing user requirements.

Workshop Activities Include:

  • Creating requirements documents based on authentic examples
  • Preparing for stakeholder interviews with video scenarios
  • Analyzing, writing and validating requirements via simulations
  • Collaborating with others to foster new ideas and innovations
  • Comparing different requirements approaches
  • Analyzing requirements using a process-mapping methodology

About This Course: Successful projects begin by developing clear business and user requirements. This course provides the skills to write well-formed, testable, verifiable user requirements. You learn to enhance your requirements development processes and skills for getting the right information from your stakeholders.

NEW! FREE After-Course Instructor Coaching - available after May 1, 2014.
Click here to learn more about this & other Attendee Benefits

  • Course Info

    Course 315 Content


    • A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) and PMBOK® Guide — Fifth Edition
    • Requirements classification scheme
    • The requirements development process: elicit, analyze, specify, validate and manage
    • Challenges to developing effective requirements

    Planning a Requirements Project

    Interpreting existing documentation

    • Requirements throughout the organization
    • Analyzing business cases and project history
    • Identifying stakeholders
    • Determining scope

    Creating a project action plan

    • Identifying and managing requirements
    • Elements of an action plan
    • Writing a plan for a simulated project

    Eliciting Requirements from Stakeholders

    Planning elicitation meetings

    • Choosing the right people to interview
    • Selecting the best interview methodology
    • Constructing questions that deliver results

    Facilitating elicitation meetings

    • One-on-one meetings
    • Group meetings
    • Dysfunctional meetings
    • Meetings with executives

    Analyzing Requirements with Process Maps

    Process-mapping methodologies

    • Process-mapping procedure and materials
    • Creating process maps

    Other analysis methodologies

    • Applying alternative graphical models
    • Performing gap analyses

    Completing the analysis

    • Prioritizing requirements with creative techniques
    • Completing a requirements analysis worksheet

    Writing and Assembling the Requirements Document

    Gathering the pieces

    • Extracting requirements from an analysis worksheet
    • Utilizing templates

    Key writing skills

    • Principles of well-formed requirements
    • Word sensitivity, syntax and active voice
    • Well-formed vs. ill-formed requirements
    • Editing and rewriting requirements
    • The top five challenges to creating well-formed requirements

    Organizational skills and traceability

    • Organizing requirements into a readable document
    • Sequencing and numbering strategies
    • Linking requirements to business needs and test cases
    • Creating a traceability strategy for the organization

    Validating Requirements

    Applying validation skills

    • Selecting the best validation methods
    • Validation checklists
    • Methods for conducting a walk-through

    Writing testable requirements

    • Checking the testability of requirements
    • Test cases for requirements
    • User Acceptance Testing (UAT)

    Managing Changes to Update Your Document

    What you can expect

    • Types of changes
    • Frequency, magnitude of changes

    Navigating the change process

    • Conducting a change meeting
    • Managing change requests
    • Accepting and rejecting changes

    Integrating Requirements into Your Organization

    • Choosing the right requirements-management tools
    • Selecting appropriate requirements standards
    • Defining an ideal requirements process

    Who Should Attend

    Project and program managers, directors, sponsors and others involved in planning and writing requirements for projects.

    Training Hours

    Standard class hours:
    9:00 a.m. - 4:30 p.m.

    Last day class hours:
    9:00 a.m. - 3:30 p.m.

    Free optional course exam:
    3:30 p.m. - 4:30 p.m.

    Each class day:
    Informal discussion with instructor about your projects or areas of special interest:
    4:30 p.m. - 5:30 p.m.

    Important Note:
    These training hours apply to our Regular Start Time Course Events and not to our Afternoon Start Time Course Events, which have varied training hours. Please see your course confirmation for later training hours or contact us at 1-888-THE-TREE (843-8733).

  • More Course Info

    What is this course about?

    In this course, you face the challenge of planning a requirements project from start to finish. You learn how to sharpen your interviewing and analysis skills and write well-formed, testable, and verifiable requirements. Real-world, pragmatic experience is what this course offers.

    The result? You'll be more efficient in your work and be able to effectively describe what customers and users really want. Your deliverables will be easy to read and easy to manage, with just the right amount of detail so engineers, quality assurance professionals, and others can create and manage the solutions you've specified.

    Who will benefit from this course?

    This course benefits those involved in the development of products or services and those who participate in the early stages when projects are initiated and their business and user requirements are defined. Targeted class attendees include developers, users, intermediaries, managers, project managers, end users and customer service representatives.

    What background do I need?

    This is an introductory requirements development and documentation course. This course does not require any knowledge of computer systems or specific technologies and is appropriate for new business analysts or project team members involved with defining user requirements.

    This course is also beneficial for experienced attendees who would like to explore different requirements development approaches and best practices than they may be accustomed to. One of the main objectives of the course is to broaden the participants' views of the requirements development process.

    Do we use the IEEE requirements methodology and templates in this course?

    The business and user requirements documents used in the course are customized from the IEEE requirements document templates and methods to fit all project types, not just IT. For coverage of IEEE requirements methodology and templates, you may be interested in Course 218, User & System Requirements for Successful Software Development.

    What practical skills will be covered in the course?

    This course provides experience with the following practical skills:

    • Preparing a plan for completing a user requirements project
    • Conducting efficient user requirements elicitation activities
    • Analyzing requirements using a process mapping methodology
    • Writing well-formed and validated user requirements
    • Organizing and sequencing requirements into a user requirements document
    • Presenting requirements to stakeholders for understanding, confirmation, and acceptance
    • Managing changes to the user requirements
    • Planning your organization's creation or enhancement of a user requirements process, including the adoption of the right requirements management tools and standards

    In addition to the course slides, a comprehensive reference manual is provided containing templates, checklists and techniques applicable to all phases of the requirements development process. Key worksheets and checklists are also provided on a CD. These supplemental materials are unique to Learning Tree and provide extensive information and requirements-related material for use both in the course and back on the job.

    Is this course applicable toward a Project Management Institute (PMI) certification?

    Yes. Though this course is not designed as preparation for an exam, it is beneficial to anyone working toward, or maintaining, a PMI certification. Most PMI certifications require a specific number of PDUs in order to obtain and maintain the credential. Completion of this course provides 23 professional development units (PDUs).

    How much time is spent on each topic?

    Preparing a user requirements project 2.0
    Eliciting requirements from stakeholders 4.0
    Analyzing requirements using a process mapping methodology 3.0
    Writing well-formed and validated user requirements 4.0
    Organizing requirements into a user document3.0
    Presenting requirements to stakeholders2.0
    Managing changes to the user requirements 2.0
    Planning your organization's process3.0

    Times, including the workshops, are estimates; exact times may vary according to the needs of each class.

    What kinds of workshops/case studies are involved?

    The course provides individual and team workshops that give you the opportunity to apply the concepts, templates and techniques presented in the course.

    About 75% of the course time is devoted to the workshop sessions, which include:

    • Creating requirements documents based on authentic examples
    • Preparing for stakeholder interviews with video scenarios that put you at the meeting table
    • Analyzing, writing, validating and testing requirements via production simulations
    • Collaborating with others to foster new ideas and innovations
    • Analyzing different requirements approaches from various points of view to improve your own process

    I'm attending this course from work using AnyWare-Learning Tree's web-based remote attendance platform. How will that impact what I learn?

    You will participate fully in the course and acquire the same knowledge and skills as your classmates who participate in the classroom. You will have the same course materials, be able to easily communicate back and forth and ask questions of your instructors and peers.

    Is this course endorsed by IIBA?

    Yes. Yes. Learning Tree is an International Institute of Business AnalysisTM (IIBA®) Endorsed Education ProviderTM (EEPTM). This course has been approved by IIBA as supporting core concepts and knowledge outlined in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide).

    Completion of this course counts as 23 continuing development units (CDUs) that will assist you in qualifying for or maintaining IIBA certifications.

    How does this course relate to other Learning Tree courses?

    Learning Tree offers a wide variety of courses related to software development and project management.

  • Certification/Credits

    Many Learning Tree courses provide college credit and industry continuing education credits. You can also earn a Learning Tree Professional Certification in your area of expertise and prepare for popular industry certifications. See below for continuing professional development credits associated with this course.

    College Credit – 2 Semester Hours This course qualifies for 2 semester hours of college credit as certified by the American Council on Education's College Credit Recommendation Service (ACE CREDIT). Read More...
    Certification Core Course This course qualifies as a Core Course in our Job-Specific Professional Certification Program. Read More...
    IIBA 23 CDUsThis course is approved by IIBA for 23 continuing development units (CDUs). Read More...
    CPE 23 CreditsThis course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read More...
    PMI 23 PDUThis course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs. Read More...
  • Tuition

    4-Day TuitionNew AttendeeReturning AttendeeNotes
    Commercial $2,810$2,530

    Click here for multi-course savings plans.

    Tuition payment is not required at time of enrollment.

    Government $2,499$2,249

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"This course gave me a more industrial approach to requirements gathering and documentation tasks. I highly recommend this class to anyone involved in any stage of the business requirements or handoff project phase."

– M. Piwtoratsky
L'Oreal IT