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Software Quality Assurance: Delivering Consistent Quality
Course: 312
Type: Workshop Course
Duration: 4 Days
You Will Learn How To
- Implement and effectively lead Software Quality Assurance (SQA) activities
- Improve customer satisfaction through quality and process initiatives
- Analyze information through static and dynamic techniques including walkthroughs and inspections
- Conduct audits by following a defined process
- Control critical components using Configuration Management (CM)
- Champion a continuous process improvement program in your organization
Course Benefits Systems that fail to provide adequate functionality can reduce profit, productivity and result in increased costs. Implementing and monitoring process improvement and quality initiatives can lead to cost-effective systems. This course provides the necessary skills to define, design, implement and monitor a software quality system using proven techniques that can be tailored for your organization. You also gain the skills to audit work products throughout the product life cycle.
Who Should Attend Software professionals, project managers, business analysts, quality analysts and others involved with developing, testing or improving the development and production of systems.
Workshop Course You apply proven software quality assurance techniques in a series of workshops, including:
- Discovering software quality problems
- Applying life cycle models
- Determining the appropriate project standards
- Conducting walkthroughs and audits
- Identifying configuration items
- Designing metrics for your project
- Comparing best practices and standards
- Implementing process improvements
Course 312 Content
- Contrasting roles: Software Quality Assurance, Testing, Verification and Validation
- Comparing software development life cycles
- Documenting processes
- Defining the goals of Software Quality Assurance
- Creating processes
- Choosing the best practices and implementing process improvement initiatives
- IEEE
- CMMI
- ISO 9001
- Selecting and documenting standards
- Conducting training
- Participating in reviews and audits
- Maintaining records
- Evaluating verification and validation techniques
- Analyzing life cycle products
- Implementing walkthroughs
- Exploring testing techniques
- Defining the inspection process
- Planning and conducting an inspection
- Communicating inspection results
- Comparing process, product, project, quality-system and configuration audits
- Documenting audit findings in a report
- Complying with industry standards and models: ISO 9001 and CMMI
- Comparing the work products against industry best practices
- Demonstrating the product satisfies the requirements
- Ensuring the as-built product complies with the documentation
- Assessing internal processes for compliance
- Analyzing processes and procedures used during development
- Planning and preparing for the audit
- Reporting the results
- Monitoring noncompliance
- Identifying the workflow and work products
- Managing and controlling products for consistency
- Assessing and managing components with release management
- Communicating product status using reports
- Verifying software and hardware components
- Maintaining test data for regression tests
- Tracking change requests
- Reviewing documentation against a standard
- Interviewing quality and configuration management personnel
- Documenting and confirming audit findings
- Presenting audit findings
- Defining and implementing process improvement
- Planning process improvement initiatives
- Selecting and analyzing metrics
- Analyzing data through root cause analysis
- Communicating organizational progress
- Implementing corrective actions
- Focusing on prevention techniques
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