Disaster Recovery Planning: Ensuring Business Continuity
Course 289 | 4 Days
Evaluations in the Last 12 Months
You Will Learn How To:
- Create a business continuity plan and methodology for implementation
- Perform Business Impact Assessment (BIA) to identify vulnerabilities
- Deploy an alternate site for continuity of mission-critical activities
- Identify appropriate strategies to recover the infrastructure
- Organize and manage recovery teams
Workshop Activities Include:
- Assessing threats and avoiding disasters
- Identifying the impact on critical business functions
- Recognizing alternatives for continuing business functions
- Organizing team structures for use in an emergency
- Creating a recovery plan from the response to a disaster
About This Course: A major disaster could cripple your organization, suspending mission-critical processes and disrupting service to your customers. In this course, you learn to identify vulnerabilities and implement appropriate countermeasures to prevent and mitigate threats to your processes.
Course 289 Content
Introduction and Overview
- Business continuity vs. disaster recovery
- Clarifying the terminology
- Why a recovery plan is a crucial asset
- Sources of threat
- Codes of practice and legislative requirements
Measuring Risk and Avoiding Disaster
Assessing risk in the enterprise
- Choosing the assessment method
- The five-step risk process
- Matching the response to the threat
Identifying mission-critical continuity needs
- Evaluating which functions are critical
- Setting priorities based on time horizons
- Prioritizing processes and applications
Implementing disaster avoidance
- Avoiding disasters by taking preventative actions
- Creating contingency plans for unavoidable threats
The four-step Business Impact Assessment (BIA)
- Identifying the threat
- Assessing the risk to the enterprise
- Identifying business-critical activities
- Specifying required IT support from technical staff
Designing Recovery Solutions
Establishing a disaster recovery site
- Site choices: configuration and acquisition
- Choosing suppliers: in-house vs. third-party
- Specifying equipment
Selecting backup and restore strategies
- Matching strategy to operational constraints
- Meeting the organization's storage requirements for vital records
Restoring communications and recovering users
- Determining vital users with the BIA
- Rerouting voice, mail, goods delivery
- Eliminating network single points of failure
- Connecting end users
- Meeting varied user-recovery needs
Implementing a Project Management Approach
Managing and documenting the planning project
- Identifying stakeholders
- Analyzing stakeholder needs
- Obtaining the funding commitments
- Defining clear goals at the start
- Agreeing on critical success factors
Running the project
- Controlling the project via tracking
- Managing risks and issues
- Testing deliverables
Responding to Disaster
Creating the recovery plan
- Capturing the planning output
- Creating recovery-team charters
- Defining roles and responsibilities
- Responding to recovery scenarios
- Information directories and equipment inventories
Directing the disaster recovery teams
- Setting up the command center
- Planning and conducting Crisis Communications
- Connecting with emergency services
- Team actions following a disaster
Assuring the Plan and Applying Document Management
Rehearsing the business continuity plan
- The reasons for testing the plan
- Considering the impact on the organization's activities
- Using a step-by-step process to test the plan
- Developing test scenarios and using test results effectively
- Building a recovery plan based on best practices
Maintaining the business continuity plan
- Applying change control: why and how
- Ensuring normal developments are accounted for
- Scheduling regular reviews
- Applying document management discipline to the plan
- Considering automated tools to support the business continuity plan
Who Should AttendAnyone responsible for ensuring the continuity of an organization's critical systems or processes, including project and business managers, help desk personnel and human resources professionals.
Standard class hours:
9:00 a.m. - 4:30 p.m.
Last day class hours:
9:00 a.m. - 3:30 p.m.
Free optional course exam:
3:30 p.m. - 4:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.
More Course Info
What is this course about?
This course provides practical methods and techniques that anyone can follow in order to construct an effective disaster recovery plan. Business Impact Analysis helps you identify the priorities for recovery and maintenance of essential business processes following a disaster. Using this analysis, you can develop a realistic disaster recovery plan that enables you to direct resources to the restoration of the infrastructure, data, systems, and applications that are essential to the continuity of business operations. An effective disaster recovery-planning project also includes training, testing and plan maintenance.
What is a disaster recovery plan and why do I need one?
A disaster recovery plan involves analyzing an organization's risks and articulating a plan for addressing those risks. Without such an analysis, it is impossible to determine the extent to which measures taken may protect the organization. The formal disaster recovery plan document records the actions that are needed, the timescales for their completion, the people responsible for taking action, and the resources they may require in order to perform the specified tasks, should disaster strike.
To effectively plan for system and network outages that will affect mission-critical operations, it is necessary to first identify those operations. This course helps you understand this point of view and implement disaster prevention and recovery techniques in a systematic and effective way. Business continuity, a crucial aspect of disaster recovery panning, is emphasized in this course.
Who will benefit from this course?
This course is valuable for anyone involved in ICT (Information and Communication Technology) Service Delivery, including service delivery, line and project managers, help desk personnel, first-, second-, and third-line support staff, project team members, software, hardware and quality engineers, programmers, analysts, consultants and other technology professionals. Facilities, human resources, finance and other general business managers also benefit from attending the course because they learn to recognize the need for their involvement in developing and implementing the plan.
What background do I need?
You need a basic knowledge of technology concepts.
Why should I be concerned about disaster recovery planning?
The extensive usage of computers and networks, coupled with the explosive growth of the Internet, has led to a great deal of concern about system and network availability and integrity.
Organizations are vulnerable to outages that affect their capability of utilizing systems for mission-critical purposes. Outages range from destruction of corporate headquarters to attacks via networks connected to the Internet. For example, a computer virus or a fire in the computer center can interfere with your organization's ability to utilize its mission-critical systems and networks.
This course utilizes a project-planning approach to develop the steps you and your organization must take to help ensure the availability and integrity of your systems and networks and ensure their recoverability in case of disaster. Course 289 is more about the process through which one must work to develop a relevant and effective business continuity and disaster recovery plan, rather than the technology employed to implement it.
Will this course help me prepare for the CISSP Certification examination?
Yes, this course helps you prepare for the CISSP Certification exam. For more information, please refer to the CISSP Q&A.
Does this course provide me with (ISC)2 continuing professional education (CPE) credits?
Yes! Learning Tree, in agreement with (ISC)2, is a recognized "Trusted CPE Provider." This course provides you with 23 "A-level" CPE credits toward maintaining your CISSP Certification. Please see the CISSP Q&A for more information on the continuing education requirements of (ISC)2.
How much time is spent on each topic?
Content Hours Fundamentals of disaster recovery planning 2.0 Assessing risk and business impact 6.0 Planning for information recovery 2.5 Planning for systems recovery 1.0 Planning for user recovery 1.0 Organizing for an emergency 3.0 Managing the DR project 3.0 Documenting and testing the plan 4.0
Times, including the workshops, are estimates; exact times may vary according to the needs of each class.
What workshops are included in the course?
Approximately 50 percent of the course is devoted to workshops. You work in groups to build a disaster recovery plan for a fictitious organization. Following each major topic, the course offers an exercise session on that topic.
I'm attending this course from work using AnyWare - Learning Tree's web-based remote attendance platform. How will that impact what I learn?
You will participate fully in the course and acquire the same knowledge and skills as your classmates who participate in the classroom. You will have the same course materials, be able to easily communicate back and forth and ask questions of your instructors and peers.
Is this course specific to large servers or local area networks?
No. Organizations utilize various combinations of computer technologies and networks to support their mission-critical operations. This course covers the core concepts of systems usage and availability regardless of system size and network topology.
Is this course applicable to a Project Management Professional (PMP) certification?
Yes. Although this course is not designed as preparation for the exam, it is beneficial to anyone working toward PMI's PMP certification. For those who are currently certified, completion of this course counts as 23 professional development units (60 units must be completed every three years to maintain certification). For more details, please see the Learning Tree PMI Registered Education Provider Q&A.
If you are an experienced project manager intending to take the PMP exam, you should take Course 276, Project Management Professional (PMP)® Exam Prep. In this course you learn essential PMBOK® Guide terminology, tools and techniques. You gain practical test-taking experience through PMI-style practice exams and create your own personal study plan for continued use after the course.
How does this course relate to other Learning Tree courses?
This course complements many other courses in Learning Tree's security and management curricula:
- 940, Securing Web Applications, Services and Servers provides in-depth, hands-on experience securing Web-based applications and host servers within your organization
- 468, System and Network Security Introduction identifies internal and external security risks and provides countermeasures to protect an organization's systems.
- 1220, Cloud Security Essentials offers the knowledge and skills to analyze, manage and implement security for public and private clouds
- 296, Project Management: Skills for Success presents the skills needed for planning, organizing, implementing and delivering successful projects using paper and PC-based techniques.
- 294, Influence Skills: Getting Results without Direct Authority focuses on the specific behaviors and attitudes that enable you to achieve desired results without relying on the use of authority.
Many Learning Tree courses provide college credit and industry continuing education credits. You can also earn a Learning Tree Professional Certification in your area of expertise and prepare for popular industry certifications. See below for continuing professional development credits associated with this course.
This course qualifies for 2 semester hours of college credit as certified by the American Council on Education's College Credit Recommendation Service (ACE CREDIT). Read More... This course is approved by CompTIA for (23 credits) continuing education units (CEUs). Read More... This course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read More... This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs. Read More...
4-Day Tuition New Attendee Returning Attendee Notes Commercial $2,810 $2,530
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Government $2,499 $2,249
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"The course on disaster recovery was excellent, informative and entertaining. I have been using the evaluation approaches to design a new backup system for my organization."
– B. Layton
Virginia Poultry Growers Cooperative