Disaster Recovery Planning: Ensuring Business Continuity

Course 289 | 4 Days

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Disaster Recovery Planning: Ensuring Business Continuity

You Will Learn How To:

  • Implement a Business Continuity Management System (BCMS)
  • Set BCM in the organizational context
  • Perform Business Impact Analysis (BIA) to identify business priorities
  • Identify and respond to risk
  • Coordinate the response following an incident
  • Test, maintain and improve the BCMS
Course participants designing a disaster recovery plan.

Workshop Activities Include:

  • Identifying the impact on critical business functions
  • Assessing risk: exposure, vulnerabilities and threats
  • Developing appropriate countermeasures
  • Organizing teams during incident response
  • Assessing contingency options

About This Course: Organizations are under the constant risk of business disruption from internal and external threats, which may lead to suspension of mission-critical processes. In this course you learn how to implement a Business Continuity Management System to improve organizational resilience.


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  • Course Info

    Course 289 Content

    Introduction and Overview

    Defining Business Continuity Management

    • Business continuity vs. disaster recovery
    • Clarifying the terminology
    • The importance of a BCMS
    • Overview of ISO 22301

    Running BCMS development as a project

    • Obtaining the funding commitments
    • Agreeing on critical success factors
    • Testing deliverables

    Analyzing The Organizational Context

    Setting goals for the BCMS

    • Determining organizational risk appetite
    • Defining the operational environment

    Determining the needs of interested parties

    • Identifying stakeholders
    • Analyzing stakeholder needs
    • Mapping stakeholder relationships

    Documenting Business Continuity Requirements

    Identifying mission-critical continuity needs

    • Evaluating which functions are critical
    • Setting priorities based on time horizons
    • Prioritizing processes and applications

    Performing Business Impact Analysis (BIA)

    • Identifying threats
    • Assessing risks to the enterprise
    • Identifying business-critical activities
    • Prioritizing infrastructure requirements

    Managing Risks to the Organization

    Characterizing risks

    • Defining and identifying the sources of risk
    • Choosing a risk assessment method
    • Communicating risks across the organization

    Developing appropriate responses

    • Matching the response to the risk
    • Taking preventative action
    • Ensuring appropriate contingencies are in place

    Responding to Incidents

    Creating the incident response plan

    • Capturing the planning output
    • Creating incident response team charters
    • Defining roles and responsibilities
    • Responding to incident scenarios
    • Information directories and equipment inventories

    Directing the incident response team

    • Setting up the command center
    • Planning and conducting communications
    • Connecting with emergency services
    • Team actions following an incident

    Designing Contingency Arrangements

    Establishing a standby site

    • Site choices: configuration and acquisition
    • Choosing suppliers: in-house vs. third-party
    • Specifying equipment

    Selecting backup and restore strategies

    • Matching strategy to operational constraints
    • Meeting the organization's storage requirements for vital records

    Restoring communications and recovering users

    • Determining vital users with the BIA
    • Rerouting voice, mail, goods delivery
    • Eliminating single points of failure
    • Connecting end users
    • Meeting varied user-recovery needs

    Testing, Rehearsing and Improving Business Continuity Provisions

    Rehearsing business continuity arrangements

    • Testing plans with a step-by-step process
    • Developing test scenarios and using test results effectively
    • Considering the impact of testing on the organization

    Maintaining and improving the BCMS

    • Applying change control: why and how
    • Ensuring normal developments are accounted for
    • Leveraging test results to improve organizational practices
    • Managing organizational change

    Who Should Attend

    Anyone responsible for ensuring the continuity of an organization's critical systems or processes, including project and business managers, help desk personnel and human resources professionals.

    Training Hours

    Standard class hours:
    9:00 a.m. - 4:30 p.m.

    Last day class hours:
    9:00 a.m. - 3:30 p.m.

    Free optional course exam:
    3:30 p.m. - 4:30 p.m.

    Each class day:
    Informal discussion with instructor about your projects or areas of special interest:
    4:30 p.m. - 5:30 p.m.

  • More Course Info

    What is this course about?

    This course provides practical methods and techniques that anyone can follow in order to construct an effective Business Continuity Management System in order to be able to anticipate and respond to incidents. Business Impact Analysis helps you identify the priorities for recovery and maintenance of essential business processes following a potential incident. Using this analysis, you can develop realistic plans that enable you to direct resources to the preservation and restoration of the infrastructure, data, systems, and applications that are essential to the continuity of business operations. An effective business continuity program also includes training, testing and plan maintenance.

    What is a Business Continuity Management System (BCMS) and why do I need one?

    Business Continuity Planning,is emphasized in this course which will enable you to construct a BCMS, to enable you organization to identify and address any risks to its business continuity. This involves analyzing the risks to determine the extent to which measures taken may protect the organization. Part of Business Continuity Planning is to create formal documentation to record the actions that are needed in the event of an incident (called an Incident Management Plan or, formerly, a Disaster Recovery Plan. This will include the actions, timescales, responsibilities, and resources required following an indicent.

    To effectively plan for potential disruption to mission-critical operations, it is necessary to first identify those operations. This course helps you understand this point of view and implement prevention and recovery techniques in a systematic and effective way.

    Who will benefit from this course?

    This course is valuable for anyone involved in organizational business continuity planning, including those responsible for: ICT (Information and Communication Technology) Service Delivery, Line and project management, Facilities, Human Resources, and finance.

    What background do I need?

    You need a basic knowledge of business processes and technology concepts.

    Why should I be concerned about Business Continuity Planning (BCP)?

    Recent global and political events have made businesses aware of their need to anticipate and respond to potential threats. The International Standards Organization (ISO) has recognized the need for a holistic approach to BCP with the introduction of its BCP standard ISO 22301. Potential disruptions range from attacks via networks connected to the Internet to destruction of corporate headquarters.

    Any of these can affect your organization's ability to meet the needs of its customers, which can ultimately threaten its survival if mission-critical processes are affected.

    This course utilizes a systematic approach to develop the steps you and your organization must take to help ensure the availability and integrity of your systems and ensure their recoverability in case of disaster. Course 289 is more about the process through which one must work to develop a relevant and effective business continuity plan, rather than about the technology employed to implement it.

    Will this course help me prepare for the CISSP Certification examination?

    Yes, this course helps you prepare for the CISSP Certification exam. For more information, please refer to the CISSP Q&A.

    Does this course provide me with (ISC)2 continuing professional education (CPE) credits?

    Yes! Learning Tree, in agreement with (ISC)2, is a recognized "Trusted CPE Provider." This course provides you with 23 "A-level" CPE credits toward maintaining your CISSP Certification. Please see the CISSP Q&A for more information on the continuing education requirements of (ISC)2.

    How much time is spent on each topic?

    ContentHours
    Introduction and overview2.0
    Analyzing the organizational context4.0
    Documenting Business Continuity requirements3.0
    Managing risks to the organization6.0
    Responding to incidents3.0
    Designing contingency arrangements3.0
    Testing, rehearsing and improving Business Continuity provisions3.0

    Times, including the workshops, are estimates; exact times may vary according to the needs of each class.

    What workshops are included in the course?

    You work in groups to gain a comprehensive understanding of and to document the business continuity requirements for a fictitious organization. Following each major topic, the course offers an exercise session on that topic. Activities include:

    • Identifying the impact on critical business functions
    • Assessing risk: exposure, vulnerabilties and threats
    • Developing appropriate countermeasures
    • Organizing teams during incident response
    • Assessing contingency options

    I'm attending this course from work using AnyWare - Learning Tree's web-based remote attendance platform. How will that impact what I learn?

    You will participate fully in the course and acquire the same knowledge and skills as your classmates who participate in the classroom. You will have the same course materials, be able to easily communicate back and forth and ask questions of your instructors and peers.

    Is this course applicable to a Project Management Professional (PMP) certification?

    Yes. Although this course is not designed as preparation for the exam, it is beneficial to anyone working toward PMI's PMP certification. For those who are currently certified, completion of this course counts as 23 professional development units (60 units must be completed every three years to maintain certification). For more details, please see the Learning Tree PMI Registered Education Provider Q&A.

    If you are an experienced project manager intending to take the PMP exam, you should take Course 276, Project Management Professional (PMP)® Exam Prep. In this course you learn essential PMBOK® Guide terminology, tools and techniques. You gain practical test-taking experience through PMI-style practice exams and create your own personal study plan for continued use after the course.

    How does this course relate to other Learning Tree courses?

    This course complements many other courses in Learning Tree's security and management curricula:

  • Certification/Credits

    Many Learning Tree courses provide college credit and industry continuing education credits. You can also earn a Learning Tree Professional Certification in your area of expertise and prepare for popular industry certifications. See below for continuing professional development credits associated with this course.

    College Credit – 2 Semester Hours This course qualifies for 2 semester hours of college credit as certified by the American Council on Education's College Credit Recommendation Service (ACE CREDIT). Read More...
    CompTIA 23 CEUsThis course is approved by CompTIA for continuing education units (CEUs). Read More...
    CPE 23 CreditsThis course qualifies for 23 CPE credits from the National Association of State Boards of Accountancy CPE program. Read More...
    PMI 23 PDUThis course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs. Read More...
  • Tuition

    4-Day TuitionNew AttendeeReturning AttendeeNotes
    Commercial $2,810$2,530

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    Tuition payment is not required at time of enrollment.

    Government $2,499$2,249

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"The course on disaster recovery was excellent, informative and entertaining. I have been using the evaluation approaches to design a new backup system for my organization."

– B. Layton
IT Specialist
Virginia Poultry Growers Cooperative