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Leading Virtual and Remote Teams

Delivering Results in the Global Workplace

 
Course: 275     Type: Course Workshop     Duration: 3 Days

Quick Enroll    

You Will Learn How To
  • Build and lead successful virtual and remote teams to maintain success in the global workplace
  • Diagnose and handle the unique risks of managing global projects and services
  • Manage the collaboration elements that work best for you and your team
  • Adapt your management style to meet the unique demands of global team leadership
  • Build a team identity and sense of purpose
  • Design customized tools and procedures that fit your team's skills and locations

Course Benefits
Whether communicating with the person in the next office or across the world, virtual working is the norm of the 21st century. In this course, you acquire the real-world working skills to deliver results across multisite and multinational environments. You learn to manage the workflow of virtual teams via e-communications and enhance productivity by balancing technological and human communications.

Who Should Attend
This course is valuable for anyone who manages virtual or remote teams or works on outsourcing projects and services.

Course Workshop
Participants work in small teams to develop skills through practical exercises, interactive workshops, class discussions and simulations. Workshops, performed under the guidance of an expert instructor, include:
  • Analyzing stakeholder perspectives on virtual and remote working
  • Evaluating the impact of e-mail
  • Quantifying the effects of separation
  • Making the business case for investing in virtual team start-up
  • Building a communication plan
  • Creating a management plan to optimize virtual working effectiveness
  • Mapping the dynamics of multisite influences
  • Modeling the impact of real-world, virtual and remote working situations
  • Customizing your diagnostic toolkit

Course 275 Contents
Introduction and Overview
  • Defining virtual and remote working
  • Dealing with the realities of effective global teamwork
Creating a Leadership Model for the Virtual World
Highlighting the key challenges of successful virtual team working
  • Identifying what goes wrong and why
  • Planning to meet the challenges of managing in a 24-hour world
Effectively managing the challenges of virtual and remote leadership
  • Identifying what is unique about virtual and remote leadership
  • Shifting to a new set of management priorities
Managing Collaboration
Analyzing the impact of distance and difference on collaborative working
  • Exposing the hidden processes that get things done in the office
  • Determining what goes missing when teams and team members are separated
  • Factoring in the effect of trust between team members
  • The unique methods and techniques of effective virtual and remote team leaders
Quantifying the hidden costs of separation
  • How time and distance add cost and risk
  • Measuring the cost/benefit of remote working
Leveraging Virtual Technologies
Technologies: pros and cons
  • E-mail
  • The Internet
  • Instant messaging
  • Conferencing and collaboration tools
  • Others
Benefiting from the potential of virtual tools
  • Countering the negative effects of e-mail
  • Coordinating the application of virtual tools to maximize communication
Adapting to an Evolving Workplace
Investing in virtual team effectiveness
  • Making the case for investing in virtual team start-up
  • Implementing the single most effective factor for making distance team working successful
Creating best practice team processes to enhance productivity
  • Mapping workflows across virtual and remote working boundaries
  • Structuring work assignments to minimize communication breakdowns
  • Selecting the optimum virtual infrastructure
Managing the Transition to Outsourcing
Applying best practice in your outsourcing approach
  • Implementing a checklist approach to running outsourced working
  • Working through the additional risk factors of outsourcing projects
  • Avoiding the pitfalls of maintaining outsourced services
Building productive outsourcing and offshoring relationships
  • Practical tips from hard-won experience
  • Avoiding the "them vs. us" trap
Optimizing Virtual and Remote Teams
Working with cultural diversity
  • Responding positively to the range and depth of cultures
  • Planning for the special challenges of international working
  • Incorporating cultural differences to benefit the team
When things go wrong at a distance
  • Proactive approaches to conflict pressure points
  • Handling virtual personality clashes
  • Troubleshooting and resolving remote problems
Managing the dynamics of virtual teams
  • Practicing virtual MBWA
  • Implementing a communication plan to track progress and maintain involvement
  • Selecting team members who can operate remotely
  • Orienting new remote team members
  • Overcoming the isolation factor
Developing a Custom Set of Tools
  • Developing a diagnostic tool for remote and virtual work situations
  • Customizing methods and procedures for your work environment
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Leading Virtual and Remote Teams
Upcoming Dates
Jul 30 - Aug 1, 2008
 Washington, DC (Reston, VA)
Sep 3 - 5, 2008
 Ottawa
Sep 3 - 5, 2008
 Washington, DC (Alexandria, VA)
Sep 24 - 26, 2008
 New York
Oct 1 - 3, 2008
 Toronto
Oct 8 - 10, 2008
 Washington, DC (Rockville, MD)
Oct 15 - 17, 2008
 Chicago (Schaumburg)
Nov 5 - 7, 2008
 Los Angeles
Nov 12 - 14, 2008
 Washington, DC (Reston, VA)
Dec 10 - 12, 2008
 Washington, DC (Alexandria, VA)

Leading Virtual and Remote Teams
Bring Learning Tree On-Site

Course Tuition
$ 2,250 Standard Tuition
Tuition with a Savings Plan
$ 1,245 10-Day Pass
$ 1,665 Training Passport
$ 1,830 Flex-Pass
$ 2,095 Voucher 10-Pack
$ 2,025 Alumni Gold Discount
$ 2,000 Government Discount
 

 

Leading Virtual and Remote Teams
Leading Virtual and Remote Teams
Participants mapping the elements of a virtual team communication plan.

Leadership Success: Behaviors, Competencies and Responsibilities that Produce Positive Results, Part 1 - Behaviors

Leadership Success: Behaviors, Competencies and Responsibilities that Produce Positive Results, Part 2 - Competencies

Leadership Success: Behaviors, Competencies and Responsibilities that Produce Positive Results, Part 3 - Responsibilities


PMI 17 PDU 1 Hour(s) College Credit
Customer Service or Enroll: 1-800-843-8733