1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Managing Performance

 
Course: 274   Type: Course Workshop   Duration: 2 Days
 
 

You Will Learn How To

  • Develop the skills and techniques to maximize performance and value in your staff
  • Work in partnership with your employees to align individual development with organizational goals
  • Prepare and conduct a planning meeting to establish outcome-focused performance plans
  • Foster commitment to success through effective communication
  • Employ monitoring, gathering and feedback techniques to keep performance on track
  • Deliver positive and productive performance appraisals

Course Benefits

Achieving and maintaining high performance from individuals is a key challenge for managers. The skills to manage individuality, maintain organizational goals, develop responsibility in others and deal productively with under-performers are critical to maximizing employee productivity. In this course, you gain the knowledge and skills to focus the performance of the people you manage through clear, agreed performance plans and constructive, future-focused appraisals.

Who Should Attend

Anyone who manages the performance of others as well as those establishing a performance management process.

Course Workshop

You work in small teams to develop skills through practical exercises, interactive workshops, class discussions, simulations and self-assessment. Workshops include:
  • Mapping and analyzing perceptions of your direct reports
  • Constructing and documenting performance objectives and measures
  • Profiling your appraisal skills
  • Developing and asking questions to focus performance and build competence
  • Giving informal feedback
  • Developing a blueprint for applying best practices

Related Courses

 
The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. 		 

Upcoming Dates


For complete schedule, please visit www.learningtree.com
 
http://www.learningtree.com/courses/274pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Managing Performance

 
Course: 274   Type: Course Workshop   Duration: 2 Days
 
 
Course 274 Contents
 

Setting the Stage

  • Attitudes and approaches to managing performance
  • The formal and informal aspects of performance planning and appraisal

People and Process in Partnership

Specifying the approach to performance planning and appraisal

  • How managers achieve success through their staff
  • Focusing on organizational imperatives
  • Developing potential through recognizing individual needs
  • Positioning the employee as the customer

Integrating the four pivotal components of performance management

  • People, process, partnership and philosophy
  • Generating shared commitment
  • Connecting the components to amplify impact

Structuring a Framework for Building Performance

Preparing for the performance planning meeting

  • Gathering a thorough information base
  • Rehearsing your mindset and approach
  • Guiding the employee's preparation

Conducting the planning meeting

  • Agreeing on objectives, measures and standards
  • Establishing feedback mechanisms
  • Offering support through continuous performance appraisal

Transitioning to Performance Manager and Coach

Taking on the role of performance manager

  • Providing the context and creating the climate
  • Generating awareness to encourage responsibility
  • Moving from compliance to commitment

Developing a coaching mindset

  • Shifting away from helping, guiding and directing
  • Empowering employees through well-constructed questions
  • Building a positive mutual learning environment
  • Motivating employees by demonstrating high expectations
  • Developing the art of giving and receiving feedback

Managing the Journey to Success

Monitoring performance

  • Maintaining continuous and ongoing communication through formal and informal methods
  • Tracking progress
  • Taking action when problems arise
  • Implementing a step-by-step process for dealing with under-performance

Techniques for gathering information

  • The how, what and why of information gathering
  • Practicing CBWA to deliver and receive feedback
  • Documenting performance appropriately

Delivering a Positive Performance Appraisal

Conducting the performance appraisal

  • Preparing the logistics and tailoring the delivery
  • Selecting the appropriate delivery techniques
  • Structuring the appraisal dialogue for maximum mutual benefit
  • Generating new performance plans from appraisal output

Effective communication skills for positive appraisals

  • Creating rapport and reducing bias
  • Behaviors that help or hinder the process
  • Employing precision questions
  • Responding to different appraisee reactions

Operating effectively within organizational constraints

  • Optimizing planning and appraisal processes without bypassing procedures
  • Ensuring positive performance partnerships in challenging circumstances

Separating appraisal and evaluation

  • Assessing the effect of evaluation on the performance management process
  • Weighing the pros and cons of different evaluation methods
 
http://www.learningtree.com/courses/274pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Managing Performance Tuition

 
Course: 274   Type: Course Workshop   Duration: 2 Days
 
 

Course Tuition
$ 1,750 Standard Tuition
Tuition with a Savings Plan
$ 830 10-Day Pass
$ 1,665 Training Passport
$ 1,830 Flex-Pass
$ 2,095 Voucher 10-Pack
$ 1,575 Alumni Gold Discount
$ 1,375 Government Discount
 

 

Your Course Tuition Entitles You To...

  • Class participation
  • Team workshops
  • Use of in-class hands-on equipment
  • Comprehensive course materials
  • Morning and afternoon refreshments
  • Course Completion Certificate awarding Continuing Education Units
  • FREE participation in Professional Certification
  • FREE participation in College Credit programs (including related exams)
  
 

Tuition Savings Plans

Training Passport
  • 3 courses in 12 months
  • As little as $1,665 per course
  • Savings as much as 40%
  • Only $4,990
Flex Pass
  • 3 courses in 24 months
  • As little as $1,830 per course
  • Save as much as 35%
10-Day Pass
  • A NEW way to save on training
  • 10 days of training for one person
  • Save as much as $990 per course
  • Only $4,150
Training Vouchers
  • Save as much as $950 per course
  • Fully transferable
  • As low as $2,095 per course
Alumni Gold Discount Attend your first course and you'll receive a personalized Alumni Gold Discount card, entitling you to save as much as $295 on each course you take within the following 12 months. Take just one course each year and you'll be entitled to ongoing discounts...year after year!

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course--and then pay only if you feel the course was well worth the tuition.

Enrolling is Easy and Flexible!

Enroll by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.
 
http://www.learningtree.com/courses/274pf.htm