Business Analysis Introduction: Defining Successful Projects
Workshop Course 211 • 3 Days
Evaluations in the Last 12 Months
You Will Learn How To:
- Apply best practices of the business analysis discipline
- Conduct a business-needs analysis to elicit stakeholder requirements
- Apply techniques to identify issues and opportunities
- Create effective requirements and communication plans
- Manage solution assessment and validation
Workshop Activities Include:
- Analyzing and prioritizing business needs
- Applying elicitation techniques
- Deploying root cause analysis techniques
- Writing SMART business objectives
- Conducting stakeholder analysis
- Deploying the affinity diagramming technique
About This Course: You will gain the foundational knowledge needed to effectively perform key business analysis functions. You learn how to apply a core business analysis framework as well as participate in interactive workshops to improve your analytical competencies.
This course is part of a Learning Tree Specialist or Expert Certification in Business Analysis – Learn more »
FREE AFTER-COURSE INSTRUCTOR COACHING — Learn more »
Course 211 Content
Defining Business Analysis
Overview of the business analysis discipline
- Key roles and responsibilities
- Distinguishing between business analysis and other related disciplines
Introducing the business analysis framework
- The framework and A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
- Industry best practices from International Institute of Business Analysis® (IIBA®)
Capturing Business Requirements through Elicitation
Gathering business needs at the organizational or department levels
- Performing needs-analysis
- Choosing the best elicitation technique
- Soliciting enterprise-level contextual analysis
Identifying the nine elicitation techniques
- Verifying the necessary steps to gather information
- Recording and confirming elicitation results
Conducting Enterprise Analysis
Analyzing the business landscape
- Categorizing and prioritizing business needs and issues using affinity diagrams
- Assessing business capabilities and gaps
Detecting problems and finding opportunities
- Exposing root causes of problems
- Finding opportunities for growth
- Identifying elements of the initial solution scope
- Developing action-oriented business initiatives to address business needs and opportunities
Measuring the feasibility of options
- 2x2 analysis grid
- Prioritization matrices
- Anticipating project benefits and costs
Documenting critical project parameters
- Building SMART project objectives
- Specifying critical project elements and deliverables
Planning and Monitoring the Business Analysis Process
Planning for requirements analysis
- Documenting assumptions, ground rules and templates
- Producing a requirements development plan to guide and manage the process
- Building the communication plan
Performing stakeholder analysis
- Identifying key stakeholders
- Analyzing the impact stakeholders have on a project
Developing a change management process
- Baselining your plan
- Following the defined change management process
- Managing the change control process
Managing and Communicating Requirements
- Verifying, prioritizing and organizing requirements
- Specifying the requirements document
- Identifying key relationships using traceability
Executing the communication plan
- Addressing common pitfalls typically encountered during requirements development
- Validating the requirements document with key stakeholders
- Managing stakeholder agreement and conflict
Assessing and Validating Solutions
- Optimizing business value
- Evaluating dependencies between requirements
Assessing organizational readiness
- Identifying organizational capability gaps
- Defining business and technical organizational impacts
Developing Business Analysis Competencies
- Going beyond the mechanics of analysis
- IIBA Business Analysis Competency framework
Who Should AttendAnyone interested in gaining a broad knowledge of the key tasks and techniques involved in business analysis or anyone who needs to effectively analyze business options and outcomes.
- Building an Effective Business Case - Course 212
- Introduction to Modeling for Business Analysis - Course 447
- Developing User Requirements: The Key to Project Success - Course 315
- Preparing for the IIBA CBAP Certification Exam - Course 913
- Introduction to Business Process Improvement (BPI) - Course 3505
- Agile Business Analysis - Course 3511
Standard Course Hours:
9:00 am – 4:30 pm
FREE Online Course Exam (if applicable) – Last Day:
3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:
- Make progress toward earning one or more Learning Tree Specialist & Expert Certifications.
- Earn College Credit Semester Units – which are recommended by the American Council on Education's College Credit Recommendation Service (ACE CREDIT) and accepted by over 2,000 colleges and universities.
PLUS, the College Credit Semester Units you earn may qualify you to receive
Tuition Reimbursement from your organization.
- Receive a Certificate of Achievement with the designation "Awarded with Distinction".
To learn more about the Certifications and College Credits you can earn with this course, Click Here »
Each Course Day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 pm – 5:30 pm
Tuition & Benefits
Our Uniquely Attendee-Friendly Tuition Terms
- There is NO Advance Payment required
- Tuition is due 30 days AFTER your course
- There are NO FEES for Rescheduling or Canceling your course at ANY time
Tuition is the same for In-Class or AnyWare™ Course Participation
3-Day Tuition New Attendee Returning Attendee Notes Commercial $2,650 $2,385
Click here for multi-course savings plans.
Tuition payment is not required at time of enrollment.
Government $2,213 $1,992
Course Tuition Includes:
You are provided with an in-class computer dedicated for your sole use to work on hands-on exercises.
Comprehensive Course Materials
You'll be provided with copies of instructor presentations and the hands-on exercises for your course, both printed and electronic.
Certificate of Achievement & Participation in Certification Programs
— All Exams are FREE!
- Certificate of Achievement for completing your course – suitable for framing
- Framed diploma upon completion of our 2-Course Specialist & 3-Course Expert Certifications
- College Credit Units — which may qualify you for Tuition Reimbursement
FREE ATTENDEE BENEFITS
FREE Personal 'My Learning Tree' Account
Preserves your training accomplishments and lets you access course notes, certificates, special offers, learning resources (blogs, whitepapers, how-to videos, etc.) and two new unique after-course benefits:
FREE After-Course Instructor Coaching
You may schedule a free coaching session with your instructor to ask questions and receive guidance.
FREE Computing Sandbox™
After your course, you'll be given remote access to a preconfigured virtual machine for you to redo your hands-on exercises, develop/test new code, and experiment with the same software used in your course.
- FREE After-Course Instructor Coaching
Course Tuition Savings:
Government GSA Schedule Pricing applies to all Federal, and most State and Local Government Entities, plus Federal Government Contractors working on qualified contracts. Learn more »
* For all returning Learning Tree course attendees, you're entitled to a returning attendee tuition savings, whether you took a course with us 20 years ago or last week. Please call us today at 1-888-THE-TREE (843-8733) for details on how to take advantage of these savings.
Click here for Multi-Course Saving Plans.
Many Learning Tree courses provide college credit and industry continuing education credits. You can also earn a Learning Tree Professional Certification in your area of expertise and prepare for popular industry certifications. See below for continuing professional development credits associated with this course.
This course qualifies for 1 semester hour of college credit as certified by the American Council on Education's College Credit Recommendation Service (ACE CREDIT). Read More... This course qualifies as a Core Course in our Job-Specific Professional Certification Program. Read More... This course is endorsed by IIBA for Professional Development Hours (PD Hours) and Continuing Development Units (CDUs). For additional information and to confirm which courses are eligible towards your IIBA certification, click here. This course qualifies for 17 CPE credits from the National Association of State Boards of Accountancy CPE program. Read More... This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs. Read More...
What is this course about?
In this course, the role of the "business analyst" is defined as an intermediary managing the interests and needs of both the business/project management and IT communities. You learn a logical framework for conducting key business analysis activities throughout the various phases of the business analysis life cycle. This framework is based on A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide). This course provides not only best practices and theory but practical tools and techniques that can be applied immediately within your organization.
What background do I need?
This is an introductory course to business analysis and requires no specific prerequisite technical or business knowledge. However, a familiarity with project management and basic business administration is helpful.
Who will benefit from this course?
This course is valuable for anyone who needs to apply the knowledge and skills of the business analyst role within their organization. New or experienced business analysts, as well as others who regularly team with business analysts including functional managers, project managers, developers and testers, may benefit greatly.
What is business analysis?
By definition, business analysis is a set of tasks, knowledge and techniques required to identify business needs and determine solutions to business problems. In today's organizations, business analysts are often referred to as business systems analysts, systems analysts and other titles. No matter the title, the primary role of the business analyst remains the same: to examine the business needs and recommend an appropriate solution approach to meet those needs.
Although, technically, business analysis is distinct from financial analysis, project management, quality assurance, organizational development, testing, training and documentation development, it is entirely possible that within streamlined organizations the business analyst may perform some of these related functions as well. In any case, the business analyst often works closely with these other functional areas.
What industry standards are used in this course?
The International Institute of Business AnalysisTM (IIBA®) has defined an industry-wide standard of practices described in the BABOK® Guide.
Does this course cover business case development?
This course provides a broad overview of the tasks and techniques that a business analyst performs when creating a business case.
For exclusive coverage on developing a business case, you may want to consider Course 212, Building an Effective Business Case. Course 212 supplements the knowledge gained in Course 211 and enables you to apply the business analysis skills from Course 211 toward the construction of a business case.
What other templates and practical skills are offered in this course?
This course is designed to offer a broad cross-section of the business analysis discipline. The specific templates, tools and techniques offered in this course are immediately applicable to various aspects of business analysis.
These practical skills and templates include:
- An introduction to the tasks and techniques found in the BABOK® Guide
- Elicitation techniques including affinity diagraming, a brainstorming activity for gathering and prioritizing business needs, and planning a focus group session including creation of a discussion guide
- Stakeholder identification and analysis
- Workflow diagraming
- Writing "SMART" business objectives
- Understanding of the business analyst competency model
I am interested in learning modeling techniques. Will this course help?
This course presents an introduction to some foundation concepts of static and dynamic business modeling.
How much time is spent on each topic?
Content Hours The role of the business analyst, definitions and introducing the BABOK® Guide 2.0 BA planning and monitoring 2.5 Enterprise analysis 4.0 Elicitation 2.5 Requirements analysis 2.0 Requirements management and communication 2.0 Solution assessment and validation 1.0 Developing business analysis competencies 1.0
Times, including the workshops, are estimates; exact times may vary according to the needs of each class.
What kind of workshops does this course offer?
Approximately 60% of this course is spent on interactive workshops designed to reinforce the business analysis concepts taught and provide you with practical experiences that can be applied as soon as you return to work. These workshops include:
- Analyzing and prioritizing competing business needs using brainstorming technique called affinity diagraming
- Planning a focus group session
- Selecting the appropriate elicitation technique based on your stakeholder community
- Stakeholder analysis
- Writing SMART business objectives
- Developing requirements plan components
- Communicating the detailed requirements package to stakeholders
I'm attending this course from work using AnyWare, Learning Tree's Web-based remote attendance platform. How will that impact what I learn?
You will participate fully in the course and acquire the same knowledge and skills as your classmates who participate in the classroom. You will have the same course materials, be able to easily communicate back and forth and ask questions of your instructors and peers.
Will I learn to write detailed requirements?
The writing of a detailed requirements package is an in-depth process that this course does not cover in detail. This course focuses primarily on planning the detailed requirements development process, techniques used to gather requirements and understanding the analysis and management of requirements.
Those interested in learning to actually write well-formed user requirements should take Course 315, Developing User Requirements: The Key to Project Success. Those who wish to develop user and system requirements specifically in a software development environment should consider Course 218, User & System Requirements for Successful Software Development.
Is this course endorsed by the IIBA?
Yes. Learning Tree is an IIBA Endorsed Education ProviderTM (EEPTM). This course has been approved by IIBA as supporting the core concepts and knowledge outlined in the BABOK® Guide.
Completion of this course counts as 17 continuing development units (CDUs) that will assist you in qualifying for or maintaining certification.
Is this course applicable toward a Project Management Institute (PMI®) certification?
Yes. Though this course is not designed as preparation for an exam, it is beneficial to anyone working toward, or maintaining, a PMI certification. Completion of this course provides 17 professional development units (PDUs).
How does this course relate to other Learning Tree courses?
The following courses can help you expand you skills as a business analyst:
Many Ways to Attend this Course...
Attend this live, instructor-led course In-Class or LIVE, Online from your Home, Work or nearest AnyWare Center using AnyWare™
For AnyWare Learning Centers, Click Here »
You are provided with a dual screen computer and high-speed Internet – all set up and ready to go.
Guaranteed to Run
You can be sure that all courses marked with an icon are absolutely guaranteed to run.
Attend Live from Home, Work or AnyWare Center
Course Attendance Method
Attend Live In-Class
Tuition & Savings Plans
Take advantage of our Multi-Course Tuition Savings Plans. Learn more »
Enroll in Your Learning Tree Course with Peace of Mind
- The tuition for your course is NOT DUE until a month after you attend - this may facilitate receiving Tuition Reimbursement from your organization.
- There are NO FEES for Rescheduling or Canceling your course at ANY time.
- Your satisfaction is 100% Guaranteed ... or you pay no tuition.
FREE Attendee Benefits!
Learn more about these and other FREE Benefits, Click Here or Call 1-888-843-8733
You can bring this course on-site to your organization
Bring Learning Tree Training to your workplace with our On-Site Training Solution. Learn more »
"I shared some of the key learning points of the Business Case course with my team, and this triggered a different thinking on how to work with our tasks."
– L. Sabio
Area Product Manager
Portions of the Learning Tree website may not be fully optimized for Internet Explorer 7.
For the best viewing experience, we recommend that you upgrade your browser to the latest available version.
Should you have any questions, please contact customer service at 1-888-843-8733.
Click here to CONTACT US or call:
- IT & Management Training
IT Course Topics
- Agile with Scrum (19 Courses) 4 NEW!
- Apple OS X/iOS Programming & Enterprise Integration Training (3 courses) 2 NEW!
- Big Data (7 Courses) 3 NEW!
- Business Intelligence (15 Courses) 6 NEW!
- Cloud Computing (4 Courses)
- Cyber Security (15 Courses) 1 NEW!
- ITIL® and COBIT® Training (13 Courses)
- Java, Perl and Python Programming (10 Courses) 2 NEW!
- Linux and UNIX (9 Courses) 3 NEW!
- Microsoft Office (10 Courses) 3 NEW!
- Mobile App Development and Apple Programming (6 Courses) 2 NEW!
- .NET/Visual Studio (16 Courses) 4 NEW!
- Networking and Virtualization (10 Courses) 3 NEW!
- Oracle Databases (11 Courses)
- Project Management (22 Courses) 4 NEW!
- SharePoint (14 courses) 3 NEW!
- Software Development (19 Courses) 4 NEW!
- SQL Server (22 Courses) 8 NEW!
- Web Development and XML (12 Courses) 3 NEW!
- Windows Systems (20 Courses) 4 NEW!
Management Course Topics
- Business Analysis (10 Courses) 2 NEW!
- ITIL® and COBIT® Training (13 Courses)
- Leadership and Professional Development (18 Courses) 1 NEW!
- Project Management (22 Courses) 4 NEW!
- Learning Tree Certification Programs
- Industry Certifications
- Project Management Institute (PMI)® Certification
- IIBA® Certification
- ITIL® and COBIT® Certifications
- PRINCE2® Certification
- CompTIA Certification
- EC-Council CEH Certification
- College Credit
- Ways to Attend
Attend your Hands-On Instructor-Led Course In-Class or LIVE, Online from your Home, Work or nearest AnyWare Center using AnyWare™
North American Education & AnyWare Centers
- Atlanta, GA (3 locations)
- Boston, MA (2 locations)
- Charlotte, NC (2 locations)
- Chicago, IL (1 location)
- Connecticut (1 location)
- Jacksonville, FL (1 location)
- Los Angeles, CA (1 location)
- Northern New Jersey (5 locations)
- New York, NY (2 locations)
- Philadelphia, PA (2 locations)
- Richmond, VA (2 locations)
- Tidewater, VA (1 location)
- Greater Washington / Baltimore Area (12 locations)
- Ottawa Area (3 locations)
- Toronto Area (3 locations)
- United Kingdom (8 locations)
- France (9 locations)
- Sweden (3 locations)
- Japan (1 location)
You can attend your Hands-On Instructor-Led Course In-Class or LIVE, Online from your Home, Work or nearest AnyWare Center using AnyWare™
- My Learning Tree