You Will Learn How To
- Perform key functions of the business analyst
- Apply a solid business analysis framework
- Evaluate and prioritize the feasibility of various business initiatives
- Quantify appropriate benefits and costs to support a business case
- Plan a detailed requirements development process using best practices
- Deliver the requirements package and support downstream development
Course Benefits
Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyzes competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn to apply a clearly defined business analysis framework.
Who Should Attend
Anyone interested in a broad overview of key tasks conducted by a business analyst or needing to know how to effectively analyze business options and outcomes.
Workshop Course
You perform the key functions of a business analyst through an evolving case study woven throughout the course. Workshops include:
- Clarifying the role of the business analyst
- Analyzing and prioritizing competing business needs
- Creating dynamic business models using workflow diagrams
- Writing SMART business objectives
- Quantifying business case benefits and costs
- Communicating the requirements package to stakeholders
Course 211 Content
The Role of the Business Analyst
- Overview of business analysis
- Key roles and responsibilities
- Business analysis vs. project management: analyzing similarities and distinctions
The Business Analysis Framework
Clarifying core concepts
- Positioning business analysis within the overall project life cycle
- Distinguishing among business-, user- and system-level needs
Choosing a business analysis approach
- IIBA®-defined Knowledge Areas
- Recommended baseline framework for conducting business analysis activities
Analyzing the Business Landscape
Diagnosing the business environment
- Capturing business needs and/or opportunities across the enterprise
- Categorizing and prioritizing issues using Affinity Diagrams
- Exposing root causes of problems
- Identifying action-oriented business initiatives that address the root problem
Evaluating and selecting an initiative
- Conducting feasibility studies
- Employing analysis techniques to assess alternatives
- 2x2 analysis grid
- Prioritization matrices
- Paired comparison analysis
Modeling the future vision
- Describing the future state using workflow diagrams
- Considering incremental improvement vs. business transformation
Defining the Project
Documenting critical project parameters
- Building SMART project objectives
- Specifying critical project elements and deliverables
Preparing the business case
- Structuring the business case
- Identifying quantitative and qualitative project benefits and costs
Planning the Requirements Development Process
Assessing stakeholder roles and responsibilities
- Identifying internal and external stakeholders
- Conducting stakeholder analysis
Determining project approach and key assumptions
- Documenting guiding principles, ground rules and templates
- Producing a requirements development plan to guide and manage the process
Developing and Delivering the Detailed Requirements Package
Incorporating the 5-step model
- Eliciting stakeholder wants and needs
- Analyzing stated requirements
- Specifying the requirements document
- Validating the requirements document with key stakeholders
- Managing the change control process
Applying requirements development best practices and standards
- Addressing common challenges typically encountered during requirements development
- Recognizing existing industry standards
Communicating effectively to relevant stakeholders
- Engaging the development community
- Selling the message for optimal acceptance
Supporting Downstream Development
- Tailoring the business analyst role throughout the project life cycle
- Adapting the framework to real-world scenarios
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