1-800-THE-TREE (1-800-843-8733)
 

Hands-On PC Configuration and Troubleshooting

 
Course: 145     Type: Hands-On Training     Duration: 4 Days

Quick Enroll    

You Will Learn How To
  • Safely disassemble and reassemble a complete PC system
  • Install and configure the motherboard and adapter cards
  • Fix PC hardware and software problems
  • Install and configure hard disks, DVD-ROMs and PC memory
  • Use power-on self-test (POST) and advanced diagnostics
  • Configure and troubleshoot IRQs, I/O and memory addresses on adapter cards

Course Benefits
PCs are the lifeblood of an organization, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.

Who Should Attend
All personnel involved in the daily operation, maintenance and support of PC hardware and software.

Hands-On Training
You perform intensive hands-on exercises on Pentium systems with hard disks, network interface cards and DVD-ROM drives. Exercises throughout this course reinforce the knowledge you gain in class, including:
  • Disassembling the PC safely
  • Installing a DVD-ROM drive
  • Identifying faults with POST and advanced diagnostics
  • Installing and configuring PC memory
  • Creating and maintaining system configuration files
  • Installing and configuring hard disks

Course 145 Content
Taking Apart the PC
Identifying key hardware components
  • The motherboard and power supply
  • Display adapters and memory cards
  • Floppy and hard disk drives
  • The keyboard and mouse
Seeing how the PC is designed
  • Structuring memory
  • Bus types: ISA, EISA, PCI, AGP, USB and FireWire
  • Distinguishing among the x86, Pentium I-V and Itanium systems
Basic software components
  • BIOS and device drivers
  • Comparing operating system versions
  • CONFIG.SYS and AUTOEXEC.BAT
Troubleshooting Strategy for PCs
Designing a troubleshooting methodology
  • Avoiding trouble: preventive maintenance
  • Ascertaining where to begin testing
  • Pinpointing common failure causes
  • Finding the board with the problem
Running the power-on self-test (POST)
  • Troubleshooting system faults with POST
  • Using POST audio and video error codes
  • Determining what POST doesn't test
Employing advanced diagnostic programs
  • Testing for motherboard failures
  • Isolating keyboard and display problems
  • Solving interrupt (IRQ) and I/O conflicts
Working with Basic PC Components
Exploring the motherboard
  • CPU types: x86, Pentium, Itanium, Dual-Core, Quad-Core
  • Configuring jumper and CMOS settings
  • Upgrading motherboards
  • Adding plug-and-play components
Troubleshooting the power supply
  • Common power supply problems
  • Uninterruptible power supplies and UPS monitoring software
Configuring I/O Devices and Displays
Making use of input/output devices
  • Configuring network interface cards
  • Setting I/O device configurations
Monitors and display adapters
  • Types of display adapters
  • Accelerated Graphics Port (AGP) video
  • Refresh, interlace and multisync capability
The Memory
Upgrading memory
  • Choosing and installing memory
  • Packaging memory
  • Memory types: SDRAM, DDR-2, DDR-3
Troubleshooting memory problems
  • Locating failed memory devices using memory diagnostic tests
  • Solving adapter card memory conflicts
Installing Disk Drives
Selecting diskette drives
  • Diskette types: 3-½", 1.44MB, ZIP
  • Setting drives and cable orientation
Using hard disk drives
  • E-IDE, Serial ATA, SCSI and Ultra-SCSI
  • Upgrading to larger hard disks
  • Optimizing hard disk performance
Mastering advanced-drive technologies
  • CD-ROM: multispin, SCSI
  • CD-R, CD-RW, DVD-ROM, DVD+R/RW
Solving Software Problems
  • Real-mode vs. protected-mode drivers
  • Configuring driver software switches
  • CONFIG.SYS in the Windows environment
Working with Printers and Ports
Diagnosing printer problems
  • Solving common printer problems
  • Configuring serial and parallel ports
Installing and testing serial devices
  • Setting communication parameters
  • Diagnosing serial port problems

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Save as much as $2,350 on a Triple-Pack!

Hands-On PC Configuration and Troubleshooting
Upcoming Dates
Jul 8 - 11, 2008
 Washington, DC (Alexandria, VA)
Jul 22 - 25, 2008
 Washington, DC (Rockville, MD)
Aug 5 - 8, 2008
 Washington, DC (Reston, VA)
Aug 26 - 29, 2008
 New York
Oct 14 - 17, 2008
 Los Angeles
Oct 28 - 31, 2008
 Washington, DC (Alexandria, VA)
Nov 11 - 14, 2008
 Washington, DC (Rockville, MD)
Dec 16 - 19, 2008
 New York
Feb 3 - 6, 2009
 Washington, DC (Reston, VA)

Hands-On PC Configuration and Troubleshooting
Bring Learning Tree On-Site

Course Tuition
$ 2,650 Standard Tuition
Tuition with a Savings Plan
$ 1,660 10-Day Pass
$ 1,665 Training Passport
$ 1,830 Flex-Pass
$ 2,095 Voucher 10-Pack
$ 2,385 Alumni Gold Discount
$ 2,360 Government Discount
 

 

Hands-On PC Configuration and Troubleshooting
Hands-On PC Configuration and Troubleshooting
Participants disassemble and reassemble complete PC systems in class.

Certification Core Course CAQC A plus CPE 23 Credits 1 Hour(s) College Credit
Customer Service or Enroll: 1-800-843-8733